Customer Support Intern, Greenly
Content Manager & Media
1,000 euros gross monthly compensation
Carbon accounting for SMEs
Open for applications
Carbon accounting for SMEs
201-500 employees
Open for applications
1,000 euros gross monthly compensation
201-500 employees
Company mission
To allow everyone to easily track their carbon footprint, so they can take part in the fight against climate change.
Role
Who you are
- Fluency in both English and French (written and spoken)
- A curiosity and willingness to learn new tools and platforms
- Strong communication skills, with the ability to translate complex concepts into simple, digestible formats
- A knack for design and visuals—you understand how to create compelling presentations and video content
- An interest in sustainability and helping businesses on their carbon reduction journey
Desirable
- Experience using video editing platforms or creating educational content
- Knowledge of the SaaS space and customer success
- Experience in graphic design using tools like Canva or Figma
- A background in marketing, multimedia, communication, or digital media
What the job involves
- As a Customer Education Intern, your role will focus on helping customers master our platform through compelling educational content
- You will collaborate closely with various teams, including Customer Success, Marketing, and Product, to ensure the educational content is aligned with overall goals and customer needs
- Create engaging scripts for webinars and short video tutorials
- Use simple video editing platforms (e.g., Synthesia) to produce and edit educational content
- Develop platform tutorials that make complex concepts easy to understand
- Assist in updating and creating knowledge base articles and other educational materials (our AI ChatBot will thank you! 🤖)
- Collaborate with the team to ensure content is visually appealing and aligned with our brand
- Contribute creative ideas to improve customer retention through education
Application process
- Have an introduction call with Franka from HR
- Prepare a case study
- Meet Elisa, our Onboarding Manager
Our take
Carbon accounting is a complex process that takes significant time and investment. However, such monitoring is an essential step for businesses to move towards a sustainable future. Greenly offers a tailored service that instantly allows businesses to track their carbon footprint and make impactful changes to reduce it.
Greenly's AI-powered system tracks emissions across all business functions, and provides suggestions on how best to reduce them. In addition, its consultants accompany businesses in their carbon accounting journey and check that the accounting is accurate before releasing GHG reports.
Looking to the future, Greenly has a vast potential target market, as more and more businesses seek to reduce their emissions. In 2022 it raised significant funds that are supporting global expansion (with a focus on the US and Europe), as well as the building out of its team and launch of further platform features.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
30% female employees
119% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"I haven't been working at Greenly for a long time but I already had a lot of opportunities to learn and discover a lot of information on the subject..."
Funding (last 2 of 4 rounds)
Mar 2024
$52m
SERIES B
Apr 2022
$22.3m
SERIES A
Total funding: $77.5m
Company benefits
- Health insurance
- Flexibility to work remotely
- A culture of autonomy and transparency
- Regular training and opportunities for rapid development
- Flexible office hours
- Fast track career opportunities
Company values
- Ambition for climate
- Own you your opportunities
- Feedback paves the way
- Deliver with agility
Company HQ
Midtown South, New York, NY
Articles
Leadership
Alexis Normand
(CEO)Previously Co-founder and CEO of Embleema, an investor and advisor at Meenta and AceUp, and a mentor at Techstars.
Matthieu Vegreville
(COO)Previously a financial auditer at EY. Worked as an analyst then head of patient solutions at Nokia, and also took on data scientist roles for Withings and Embleema.
Arnaud Delubac
(CMO)Previously founded Le Monde Histoire, and co-founded Planshot. Worked in marketing and communications at Embleema, as well as in digital communications for the French prime minister in 2018, and for the secretary of state in 2019.
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