Director of Product Analytics, Oportun
$124.2-233.9k
Digital banking & loan platform
Open for applications
Digital banking & loan platform
1001+ employees
Open for applications
$124.2-233.9k
1001+ employees
Company mission
To help people across the United States create a brighter financial future.
Role
Who you are
- Bachelor's degree in a relevant field (e.g., Business, Economics, Statistics, Data Science)
- 8+ years of experience working as a business/product analyst
- Strong analytical skills with the ability to use data to drive strategic decision-making
- Proficiency in data analysis tools and languages (e.g., SQL, Python, R) and data visualization tools (e.g., Tableau, Domo, Power BI)
- Excellent communication and presentation skills to convey complex data insights to both technical and non-technical stakeholders
- Strong problem-solving skills and the ability to work collaboratively in a cross-functional team environment
- Knowledge of A/B testing and user experience (UX) principles is a plus
- Familiarity with financial products and services is a huge plus
What the job involves
- The Product Analytics team is looking for a Sr. Manager, Product Analytics, who will play a critical role in driving the growth of our personal loans business and product strategy
- Sitting at the intersection of product, risk, and business insights, the Product Analytics team plays a critical role in analyzing & optimizing new product features as well as driving the omni-channel strategy across our channels
- In this role, you will leverage multiple data sources, develop a deep understanding of our various products, and practice analytical rigor in making product feature recommendations that will ultimately improve customer experience & conversion within the acquisition funnel while controlling risk & fraud
- The right candidate for this role will demonstrate a high level of curiosity, a fierce dedication to accuracy & excellence, and a strong knack for solving complex problems with innovative & simple solutions that challenge the status quo
- This highly visible role is an exciting opportunity in a fast-paced organization where your contributions will drive meaningful impact on broadening access to Oportun’s affordable and credit building loans
- Data Analysis: Perform in-depth data analysis to identify trends, opportunities, and areas for improvement related to Oportun's financial products
- Market Research: Stay updated on industry trends and customer needs, providing insights and recommendations for product enhancements
- Product Development: Collaborate with product managers, engineers, and designers to contribute to the development and improvement of financial products
- A/B Testing: Plan, execute, and analyze A/B tests to evaluate the performance of product changes and optimize features
- Customer Insights: Leverage customer feedback, surveys, and research to understand user behavior, preferences, and pain points
- Leadership: Coach and groom Product Analysts in driving analyses and managing stakeholders
- Reporting: Create and maintain detailed reports and dashboards to track product performance and KPIs
- Competitive Analysis: Analyze competitors' products and strategies to identify opportunities for Oportun's product differentiation
- Cross-Functional Collaboration: Work closely with various teams, including marketing, compliance, and operations, to align product strategies with business goals
- Documentation: Document findings, insights, and recommendations for product enhancements and communicate them effectively to stakeholders
Our take
Oportun is an AI-powered digital banking platform that makes financial health effortless for anyone. Following the company’s acquisition of former competitor Digit, it has expanded its services to offer a wider range of bank features – providing personal loans, credit cards, saving accounts, and an investment app.
Many struggle with the paradox of “you have to have credit to build credit”, as legacy banking systems tend to give those beginning their credit journeys a bad deal. Capitalizing on the growth in popularity of mobile banking apps, Oportun provides affordable and accessible financial services to those already using mobile banking apps.
While Oportun faces a number of strong market competitors, it has served millions of customers and facilitated billions in credit and savings - demonstrating that it is a force to be reckoned with. It has also raised considerable funding that will support its further development.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2019
$27.5m
SERIES C
Jun 2016
$22.5m
SERIES B
Total funding: $66.3m
Company benefits
- Paid time off
- Bonus and incentive programs
- Comprehensive healthcare packages, including medical, dental, vision, and flexible spending accounts (FSA)
- Remote work options for many of our positions
- Virtual coffee chats, holiday parties, and events
Company HQ
San Carlos, CA
Leadership
Raul Vazquez
(CEO)Former EVP of Walmart. They are a Member of the Board of Directors at Intuit.
Share this job
View 6 more jobs at Oportun