Manager of Order Management, Egnyte
$125-150k
3 days a week in office (Mountain View, CA)
Cloud content governance platform
Open for applications
Cloud content governance platform
1001+ employees
Open for applications
$125-150k
3 days a week in office (Mountain View, CA)
1001+ employees
Company mission
To enable organizations of all sized to unlock their content's full potential.
Role
Who you are
- Bachelor’s degree in accounting or finance or a related field
- Proven experience in SaaS deployment operations, with a minimum of 4 years of experience
- Strong leadership skills and ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Ability to learn our internal developed Billing Application and proficiency in using Salesforce, NetSuite, and other relevant software tools
- Equipped with basic knowledge of ASC 606 and understanding how to apply the revenue accounting guidelines during daily operations and decision-making
- Partner closely with Revenue Analysts to ensure revenue transactions are accurately recorded in accordance with US GAAP
- Strong problem-solving and analytical skills
- A passion for technology and a drive for continuous improvement
- Able to be in office 3 days per week, flexible days
What the job involves
- As a SaaS Deployment Operations Manager, you will play a crucial role in ensuring the successful deployment and ongoing management of our SaaS solutions
- You will lead and mentor a team of deployment specialists, overseeing their activities and ensuring they meet performance targets
- Additionally, you will actively collaborate with cross-functional teams to drive accurate ARR reporting using our internal developed Billing Application, Salesforce, and NetSuite
- Oversee the entire deployment process, from initial customer onboarding to post-deployment support
- Ensure that deployments are executed efficiently and effectively, adhering to established standards and timelines
- Troubleshoot and resolve deployment-related issues
- Partner with Product, Sales, Deals Desk, Business Operations, Renewals/Customer Success, Invoicing, Legal, and other cross-functional teams to ensure the accomplishment of business objectives and consistent customer success including accurate ARR calculation
- Utilize our internal developed Billing Application, Salesforce, and NetSuite to gather and analyze relevant data
- Identify opportunities for process improvement and implement best practices
- Continuously evaluate and optimize deployment processes to improve efficiency and customer satisfaction
- Develop and implement new procedures and tools as needed
- Stay updated on industry trends and emerging technologies
- Help reconcile data between multiple systems (SFDC/tableau and BillingApp) through constant monitoring
- Monthly/quarterly reporting for invoicing and management purposes
- Manage and mentor a team of deployment specialists, providing guidance, training, and support
- Set performance goals and monitor progress, ensuring team members meet expectations
- Foster a positive and collaborative work environment
Our take
Cloud-based solutions for data management, security and GDPR compliance are increasingly important to the management of tech businesses. However, the tools currently used are modular and result in systems becoming complicated and time-consuming to use effectively.
Egnyte provides an integrated solution for GRDP compliance and data security. The startup reduces the likelihood of digital threats whilst maximizing efficiency for data management and compliance. Through these means, the software can locate, secure and lock down data to ensure security and compliance are taken care of within a single software package.
The company originally focused on data management, offering compliance and security as optional add-ons. However, due to the increasing complexity of data regulations, Egnyte switched to a more unified approach. The company is held in high regard, within an industry set to reach a value of $36.81B by 2029, ranking number 1 in several G2 reports.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2018
$75m
GROWTH EQUITY VC
Dec 2013
$29.5m
SERIES D
Total funding: $137.5m
Company benefits
- Comprehensive benefits
- Company equity depending on role and level
- Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
- Paid holidays and sick time
- 401(k) Retirement Plan (Traditional and Roth)
- Health Savings Account (HSA) and Employee Assistance Program (EAP)
- Paid Maternal, Paternal, and Adoption Leave to help you grow your family
- Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
- Gym, cell phone, and internet reimbursement
- Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered
- Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
- Your own Egnyte account with lifetime access
Company HQ
Mountain View, CA
Articles
Leadership
Vineet Jain
(Co-Founder & CEO)Prior to Egnyte, they founded and successfully built Valdero. They have held a rich variety of Senior Operational positions at KPMG and Bechtel.
Rajesh Ram
(Co-Founder & Chief growth Officer)Held executive roles within Egnyte's Product Management and Engineering functions. Their strength in defining, delivering and supporting software solutions was developed while at Oracle, KPMG consulting and Valdero Corporation.
Amrit Jassal
(Co-Founder & CTO)An Official Member of the Forbes Technology Council, they have extensive experience in building large-scale, highly available systems all over the world. In the past, they have deployed such systems at Cisco, Fujistu and Sun Microsystems. Prior to Egnyte, they served as the CTO of Valdero.
Kris Lahiri
(Co-Founder & Chief Security Officer)Prior to Egnyte, they spent many years in the design and deployment of large-scale infrastructures for Fortune 100 customers of Valdero and KPMG Consulting.
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