Content Designer, Fortris
Treasury mangement software
Open for applications
Treasury mangement software
21-100 employees
Open for applications
21-100 employees
Company mission
Digital assets will fundamentally change how business is done. Our mission is to allow organisations to be at the forefront of that transformation.
Role
Who you are
- 3+ years of experience within a digital/tech environment
- A native English speaker
- Exceptional communication skills
- An ability to translate difficult technical concepts into easy-to-understand content to ensure users get the information they need, in the way they need it
- UX writing skills and expertise
- Experience in creating and iteratively improving content across digital platforms to meet user and business needs
- Experience in working with other teams, subject matter experts and stakeholders to ensure content is accessible, accurate, consistent and follows the relevant guidelines
- An ability to work both collaboratively and independently
- Ability to manage your workload across multiple projects
Desirable
- A remote-first culture, empowering you to work from anywhere
- A passion for and knowledge of cryptocurrencies and blockchain
- Experience working as part of a UX team including UX copy writing for services, platforms or products
- Knowledge of Figma, Miro, Document365
- Experience in fintech
What the job involves
- We're looking for an experienced Content Designer, to join our Customer Experience team
- You’ll be responsible for creating content that’s written in a way that our users can understand and that enables them to confidently use our platform
- We’re looking for someone who’s passionate about the user experience and creating straightforward, human, helpful content
- As a Content Designer, you’ll need to understand our users, putting them at the heart of everything you do
- You’ll create micro copy (buttons, links, error messages etc.) for our platform, onboarding material, guidance and technical documentation for our help center all with the aim of creating the best possible experience for our users
- You'll work with some of the smartest minds in the industry, collaborating on a daily basis with Product, UX Design and Communication teams to create amazing user experiences across multiple projects
- Work with teams, subject matter experts and stakeholders across the company to create content which is clear, concise and understandable
- Use research, insight and data to continuously improve content across the platform and help center, always aligning your work with business and user needs
- Work in an open and collaborative way with designers, product managers and engineers as an expert on voice and writing
- Help to create and develop content principles, strategies, guides, improvements and patterns, and apply these to your own work to ensure consistency
- Consider content strategy and the best ways to communicate with our users at each touchpoint
- Maintain our style and tone of voice at each customer touchpoint
Our take
Fortris, established in Málaga in 2017, has emerged as a prominent figure in the realm of digital asset treasury operations, with its revenue quadrupling over just three years.
Its platform integrates digital assets into institutional and business treasuries, linking a company's existing infrastructure with digital assets for use in a range of operations, from payroll to cross-border transactions. Fortris' platform performs a pivotal role in the evolving digital asset landscape, and its growth, while rapid, is based on a sustainable, organic expansion rather than aggressive sales or venture funding.
Going forward, Fortris will aim to maintain its impressive growth trajectory by further scaling its operations and developing its platform's capabilities. Its ability to help enterprises to navigate the complexities of digital assets will likely see it grow into an extremely significant company in the European fintech space.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Work from home or from our office in the centre of Málaga
- Challenging and exciting projects at an innovative international company that uses cutting-edge tech and Apple equipment
- Collaborative teams and agile multicultural environment
- Flexible working hours
- 25 paid vacation days + public holidays
- Private health insurance
- Relocation Package for you and your family, including soft-landing service to help you settle in
- Free English/Spanish lessons
- Free parking provided if needed
- Amazing office in Málaga city centre
- Team building events, learning labs and corporate events
- Ongoing learning and professional development opportunities
- Office perks including games console, football table, books; fully stocked kitchen with unlimited coffee, organic fruit, ice-cream, etc
- Great Place to Work certified - Málaga Best Workplaces
Company HQ
Polígono Alameda, Málaga, Spain
Leadership
Shane Lourensse
(CEO)Previously served as a Manager at IQ-Ludorum and Phantom Fiber. Also worked as a Director of Payment Technology at Asia and as a Director of R&D at The Workshop.
Tibor Ballai
(CTO)Graduated from Petru Maior University with a BS in Math and Computer Science. Previously served as a General Manager at ActionScript Europe. Alongside being the co-founder and CTO of Fortris, they are also the co-founder of Technest.
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