Solutions Engineer, Anrok
Post Sale
+ Equity
3 days a week in office
Sales tax solution for SaaS businesses
Be an early applicant
Sales tax solution for SaaS businesses
21-100 employees
Be an early applicant
+ Equity
3 days a week in office
21-100 employees
Company mission
To be the compliance platform powering the digital economy.
Role
Who you are
- You have 5+ years of experience as a Solutions Engineer or Solutions Architect
- You excel at understanding complex business problems and crafting technical solutions that drive measurable revenue outcomes
- You have extensive experience with REST APIs, webhooks, SQL, and enterprise integrations, particularly in financial and compliance software
- You're equally comfortable presenting to C-level executives and collaborating with engineering teams on technical implementations
- You can distill complex technical concepts and advocate for solutions both internally and externally
- Strong written and verbal communication skills, and ability to stay organized, are a must
- You love building deep expertise in new industries quickly and can become the subject matter expert customers rely on
- You thrive in cross-functional environments and can lead initiatives that require buy-in from multiple teams
- You're energized by directly contributing to revenue growth and customer success metrics
What the job involves
- We're seeking a Post-Sales Solutions Engineer to help drive expansion within our existing customer base
- You'll transform technical expertise into measurable revenue outcomes, working at the intersection of sales, product, and engineering to unlock new opportunities and ensure long-term partnerships
- You'll become the trusted technical advisor customers rely on, mastering our platform capabilities and developing deep expertise in sales tax compliance and enterprise integrations
- By bridging customer business objectives with technical solutions, you'll establish Anrok as the strategic partner customers rely on as they scale their business
- Partner with Account Managers as a key technical member of account teams, supporting customer strategy and identifying expansion opportunities within existing accounts
- Serve as a trusted technical advisor for executive, business, and technical stakeholders while Account Managers own the primary relationship
- Apply Anrok platform capabilities to solve customers' evolving business challenges, creating technical roadmaps and architectures that unlock value
- Partner with Account Managers in expanding Anrok's footprint to new markets, business units, and use cases through technical consultation on capabilities, local tax requirements, and integrations
- Lead technical aspects of strategic customer engagements, including discovery sessions, solution demonstrations, and technical workshops to support expansion opportunities
- Conduct and deliver competitive analysis in partnership with Account Managers
- Act as the "Voice of the Customer" by gathering technical feedback and integration requirements, then partnering with Product and Engineering teams to prioritize development
- Participate in account planning and Quarterly Business Reviews, providing technical insights to align customer and revenue success strategies
- Troubleshoot and resolve technical issues, escalating complex problems to internal teams while keeping Account Managers and customers informed of progress
Our take
Software is becoming an increasingly taxable enterprise, in increasingly nuanced and jurisdiction-specific ways thanks to new rulings in the late 2010s. SaaS companies need to keep track of both their physical and economic nexuses, leaving many companies scrambling to stay compliant. Anrok has developed a simple API-based solution to help companies get there.
Anrok's no-code, out-of-the-box tool helps businesses easily calculate sales tax monitoring, calculation, and remittance wherever their product is used, and easily identify new exposures. It’s a simple solution to a complex problem, and the result for Anrok has been impressive funding and strong growth in the short few years it’s been in operation.
This will in part be thanks to the company’s astute pricing model: much like SaaS businesses themselves, it’s based on demand. This makes it scaleable enough to encompass both smaller and enterprise SaaS clients. This, in turn, means Anrok’s addressable market within the SaaS sector is substantial. And that’s a sector that in itself is continuing to see remarkable growth. All this makes it a promising, and as of yet fairly unchallenged, position that Anrok is carving out.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Aug 2022
$2m
SEED
Total funding: $2m
Company benefits
- Company-wide holidays and paid time off
- 100% paid medical, dental, and vision
- Generous parental leave
- Bi=annual company-wide offsite or onsites
- One Medical membership
- Learning and development stipend
Company HQ
Bernal Heights, San Francisco, CA
Leadership
Michelle Valentine
(CEO)A Stanford grad, who worked in Investment Banking at Goldman Sachs, and then on Product at Airtable. Has also worked as an Investor at Index Ventures, and independently as an Angel with M Valentine LLC.
Kannan Goundan
(CTO)Has extensive experience as a Programmer at ViaSat, Fortify Software, Dropbox, and Airtable.
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