Business Analyst, Policy Expert
£65-75k
More information about location
2-3 days a week in office
Digital home & car insurance provider
Be an early applicant
Digital home & car insurance provider
201-500 employees
Be an early applicant
£65-75k
More information about location
2-3 days a week in office
201-500 employees
Company mission
Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.
Role
Who you are
- To help support our drive to disrupt the insurance industry and build deeper relationships with our customers, we’re looking for a dynamic, self-motivated problem solver
- Knowledge of the UK Personal Lines Insurance industry would be helpful, but what is more important are the skills to analyse, question, collaborate and communicate
- A strong team player: collaboration is a big thing for us so being able to challenge / support and be challenged/supported by others is key to our continuous improvement
- Be interested in good delivery fundamentals such as quality, speed to market, optimising for flow, and delivering value early, and take pride in the products our teams create and the principles on which they’re delivered
- An open and honest communicator who can motivate, lead, and challenge
What the job involves
- We are the Business Analyst team, a vital link between our business objectives and technological innovations. We collaborate closely with the Head of Product, software engineers, marketing teams, contact centres, and more to advocate and support the delivery of our strategic goals
- You will be embedded in one of our product-led verticals, each functioning as a self-governing business unit. These verticals include Home, Pet, Motor, Shared Services, Platform, Pricing/Underwriting/Counter Fraud, and Data Science
- Investigate business problems and opportunities prioritised by our Heads of Product, validating our understanding, and the potential benefits, and working with our business, delivery, and tech experts on an approach that creates value for our customers
- You will be able to articulate the commercial value of an idea to communicate the value of our work
- You will work across and manage a wide range of stakeholders to chart a path to delivery, prioritising sprint backlogs while ensuring the process has been collaborative and clear to others. You will also ensure that the delivery dovetails with the product strategy and broader Policy Expert ‘North Star’
- Support colleagues by encouraging best practices inside and outside the teams
- Take a well-defined idea and be responsible for nurturing it through to implementation and beyond
- Organise and run workshops to extract requirements from key stakeholders
- Provide insight and options to tech and our business
- Create informative documentation, such as Business Process Models, Wireframes, and User Stories
- Support the implementation of stories with the teams
- Monitor and measure the success of each initiative
Application process
- We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements
Salary benchmarks
Our take
Policy Expert is a trusted insurance provider, serving more than 1M home and car insurance customers across the UK since its launch in 2011. Policy Expert was the first insurer to be designed for aggregator sites, allowing it to capitalise on the growth of price comparison sites like Compare the Market and GoCompare.
It is a part of QMetric Group, which set out to redesign what an insurer should be, even before 'InsurTech' was a word. It has streamlined how people buy insurance by building its own tech and owning the process end to end. With a strong belief that competition and transparency are key to the future of any market, QMetric launched Policy Expert to meet the changing consumer trends over the past decade.
Since its founding, it has recorded significant year-on-year growth to become one of the UK’s ten biggest home insurance providers while diversifying its proposition by entering the motor market in 2019. Now, with Cinven acquiring a majority shareholder, Policy Expert is in a great position to further accelerate its growth and expand even further in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Intelligent people
"My colleagues have high attention to detail and explain their decisions and viewpoints very well. It's inspiring to work with teammates with high..."
Company values
- We act with Expertise
- We work as a Team
- We care about People
- We stick to our Principles
- We get things done
Company HQ
City of London, London, UK
Leadership
Adam Powell
(Co-Founder & COO)COO at Policy Expert since 2010, prior to which he was the Head of New Markets at Simply Business.
Steve Hardy
(CEO)Previously a Non Executive Director at Roojai, QMetric Group, C-Quence.
People progressing
Paul started as a Business Analyst back in 2019 and has been fundamental in our growth and now Policy Experts Head of Delivery.
Ezgi joined back in 2019 in the Business Analysis team. She has excelled in her work and really contributed to building out the function. In 2023 she was promoted to Head of Business Analysis and in 2025 further promoted to Senior Product Manager.
Diversity, Equity & Inclusion at Policy Expert
- We’re committed to creating a culture of inclusivity where every employee feels welcome, and different perspectives are valued and encouraged. We respect and value people's differences. In fact, we welcome it, as this brings a wider range of ideas, opinions and experience.
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