Solutions Engineer, Github
SMB
$52.5-139.2k
Plus opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive
AI-powered developer platform to build, scale & deliver secure software
Job no longer available
AI-powered developer platform to build, scale & deliver secure software
1001+ employees
Job no longer available
$52.5-139.2k
Plus opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive
1001+ employees
Company mission
To help every developer—regardless of experience level—learn, code, and ship software effectively.
Role
Who you are
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field OR equivalent experience
- 2+ years of experience in customer-facing pre or post sales solutions engineering, technical consulting, DevSecOps, or other related roles
- Domain knowledge in one or more of the following:
Desirable
- Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps
- Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows
- DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends
- Artificial Intelligence’s impact on the developer tools space
What the job involves
- We're looking for an Inside Solutions Engineer to provide pre-sales and post-sales support for our rapidly-growing customer base
- An Inside Solutions Engineer is responsible for the technical relationships with business customers and prospects and works internally with sales and product development to identify and communicate solutions to meet customers' business needs
- This person acts as a resource for the sales and customer success teams, our front-line technical support team, and other functional departments within the company
- Partnering with the Corporate Sales team nationally
- Identifying customer business requirements and matching them to product features
- Building joint customer strategies with sales, support and field services to encourage product adoption
- Providing live demonstrations of the GitHub Enterprise platform to prospective business customers
- Answering GitHub product questions and helping customers and prospects to take full advantage of the GitHub product
- Answering GitHub technical questions and helping customers integrate GitHub with their existing development tools and workflows
- Building relationships with key decision makers and serving as a customer's technical point of contact
- Educating prospects on product implementation and usage
- Understanding customer environments including DevOps pipelines, code deployment options and network infrastructure
- Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests
- Maintaining awareness of internal GitHub initiatives, the direction of the Source Control Management (SCM) industry, and trends in global developer collaboration tools and techniques
- Contributing to internal and customer documentation
- Acting as intermediary between sales and other technical teams to best meet customer needs
- Communicating customer feedback and perspectives to appropriate teams to be considered in product strategy
- Documenting technical considerations, collecting existing articles, and contributing to internal knowledge bases as a resource for other teams, customers, and partners
Our take
GitHub was founded to make a developer’s job easier with open and asynchronous communication, distributed version control, and source code management with Git. In the first year alone, 100,000 users were pushing code on the site.
GitHub has quickly become the world’s most popular platform for developers to collaborate on open-source projects from anywhere. Nearly every major company including Facebook, Google, and Apple hosts open-source projects on GitHub.
Github's work culture reflects its global community, with employees collaborating remotely from all over the world. In 2018, Microsoft acquired the company as part of its broader strategy to enhance cloud computing services. Since then, GitHub has been dedicated to evolving its platform, consistently investing in ongoing development to better serve its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2015
$250m
SERIES B
Jul 2012
$100m
SERIES A
Total funding: $350m
Company benefits
- Flexible time away to support balance in your work and life
- Clear diversity, inclusion, and anti-discrimination policies backed by business practices and company culture
- Five months of paid family leave to all new parents with the option to use it all at once or throughout the child’s first year
- Family forming benefits that cover fertility, infertility, adoption, and surrogacy costs and support
- Mental health benefits that offer resources and support and cover therapy and coaching sessions for you and your dependents
- Generous 401(k) matching with 50% match up to the IRS 402(g) limit (US; competitive non-US pension options internationally)
- Employee stock purchase plan that lets you purchase Microsoft stock at a discount. (Microsoft is our parent company.)
- 100% of medical, dental, and vision insurance premiums covered by GitHub for you + your dependents. (Includes gender-affirming benefits)
Company HQ
South Beach, San Francisco, CA
Leadership
Kyle Daigle
(COO)Prior to GitHub, Kyle took on developer-focused challenges as an engineering and product leader in startups, working in FinTech, real estate, and consulting.
Vladimir Fedorov
(CTO)Before joining GitHub, Vlad co-founded UserClouds, a startup specializing in data governance and privacy. He spent 12 years at Facebook as SVP, leading engineering teams across Privacy, Ads, and Platform.
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