Operations Manager, Snorkel AI
Supply
Data-centric enterprise AI platform for
Be an early applicant
Data-centric enterprise AI platform for
101-200 employees
Be an early applicant
101-200 employees
Company mission
To empower everyone to solve their most impactful problems through data-centric AI.
Role
Who you are
- Are you driven by solving challenging problems and delivering exceptional results?
- 3+ years of experience in operations, project management, or related roles
- Proven track record of building and optimizing operational processes from the ground up
- Strong analytical skills with experience creating queries and extracting insights from data
- Excellent project management abilities with attention to detail and follow-through
- Experience with process automation tools (e.g., Zapier, Make, or similar platforms)
- Proficiency with collaboration and database tools (Airtable experience a plus)
- Strong communication skills and ability to work effectively with cross-functional teams
- Experience with CRM systems
- Familiarity with SQL or other query languages
- Background in technical operations or working with engineering/product teams
- Experience in a fast-growing startup or technology company
- Knowledge of email automation platforms
- Self-starter who thrives in ambiguous environments and can build structure from scratch
- Systems thinker who can see the big picture while managing detailed execution
- Problem-solver who enjoys identifying inefficiencies and implementing creative solutions
- Collaborative team player who can influence without authority
- Continuous learner excited to pick up new tools and technologies
What the job involves
- At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data
- We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale
- The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today
- But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems
- We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
- At Snorkel AI, we are pioneering new approaches to data development
- Snorkel AI is seeking an Operations Manager. As an Operations Manager, you will manage and optimize processes, ensuring high-quality outcomes and seamless delivery
- This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact
- Build and refine ticketing processes to streamline operations and improve response times
- Design and implement automated form processes that reduce manual work and improve data collection
- Create automated email workflows to enhance communication and operational efficiency
- Develop custom queries to extract actionable insights from operational data
- Leverage Zapier, Airtable, and other no-code/low-code tools to connect systems and automate workflows
- Design scalable data workflows that leverage internal tools, external vendors, and various pieces of automation
- Drive faster decision-making abilities for the team by exposing key insights from within the process
- Determine user information that is missing, which leads to user experience improvements
- Maximize marketplace efficiency and work with cross-functional partners to raise issues and implement corrective actions
- Grow our user base through implementation of retention and incentivization programs
- Partner with teams across the organization to identify operational bottlenecks and implement solutions
- Manage external partnerships and be a point of contact for them in resolving issues
- Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth
- As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success
- Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success
Our take
Demand for AI is increasing in almost every industry, but the machine learning that fuels it is tedious to set up. In order to train machine learning algorithms, training data must be labelled manually, and this contributes to expenses in time, money and resources when integrating AI within a business.
Snorkel AI develops programmatic approaches to data labelling in order to automate the setup process of machine learning and decrease the required timeframe for a business to begin providing AI services. In addition to these automated data categorization services, the company also integrates data training, management, and analysis into a unified AI-deployment platform.
The complex computer science behind AI setup has resulted in many businesses without computer science backgrounds being left behind, and Snorkel AI has set this as their target audience. As of 2023, this customer base has tripled in size since Snorkel AI's founding and in 2024, enjoyed a new round of funding. With these promising developments, the company continues to innovate the sector.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
May 2025
$100m
SERIES D
Aug 2021
$85m
SERIES C
Total funding: $235m
Company benefits
- Home office allowance
- Yearly wellness stipend
- Healthy meals, snacks & drinks in office
- 401k with a 100% match up to 5% of annual salary
- Regular team events
- Generous paid parental leave
- Work from home opportunities
- Health insurance
Company HQ
Centennial, Redwood City, CA
Leadership
Alex Ratner
(Co-founder & CEO)Studied at Harvard and received a PhD from Stanford. They are also an Assistant Professor at the University of Washington.
Paroma Varma
(Co-founder)They hold a PhD from Stanford and was VP of Corporate Relations at the Society of Women Engineers. They have collaborated with teams at Facebook and Intel.
Braden Hancock
(Co-founder & Head of Technology)They have a PhD in Computer Science from Stanford, and worked as a Research Assistant with the Air Force and MIT. They were also a Software Engineer at Google, and a Researcher at Facebook.
Henry Ehrenberg
(Co-Founder)They studied at Yale and Stanford and worked at Facebook as a Quantitative Engineering Intern and a Senior Applied Research Scientist.
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