Senior Technical Program Manager, Hims & Hers
Store Backend
$175-185k
+ Equity and Employee Stock Purchase Program
Multi-specialty telehealth platform
Open for applications
Multi-specialty telehealth platform
1001+ employees
Open for applications
$175-185k
+ Equity and Employee Stock Purchase Program
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- 8+ years in technical program management, preferably in a backend focused engineering environment
- Proven track record of successfully managing large-scale, complex technical programs
- Excellent project management skills, with proficiency in agile, scrum and lean development
- Ability to dive deep into technical details and understand complex systems to drive effective decision-making
- Strong understanding of engineering operations, including process optimization and best practices
- Experience with data-driven decision-making and metrics-driven program management
- Strong leadership skills to effectively manage and motivate cross-functional teams
- Ability to influence without authority
- Excellent skills in identifying, assessing, and mitigating risks
- Strong sense of ownership
- Team player, collaborative, and positive attitude
- Scrappiness & bias towards action
- Exceptional communication, negotiation, and interpersonal skills
- Excellent writing, oral, and presentation skills
What the job involves
- We are looking for a highly motivated and experienced Senior Technical Program Manager to join our Backend Engineering team that powers the ecommerce experience
- As a Senior TPM, you will work closely with product managers, executives, and business sponsors to deliver systems, process, and platform solutions to meet Hims & Hers business needs for our ecommerce platform and operations
- You will also be instrumental in ensuring our backend systems are robust, scalable, and flexible for the needs of our growing, fast-paced business
- Drive the execution and delivery of multiple complex technical programs that will deliver core capabilities that will power the ecommerce experience
- Develop detailed project plans, timelines, and resource allocation strategies
- Track and manage project risks, dependencies, status, and deliverable timelines
- Ensure robust quality assurance and release management processes are in place
- Lead planning, prioritization, and status meetings with stakeholders at a regular cadence
- Facilitate effective communication and collaboration among all stakeholders to drive project success
- Drive continuous process improvements and best practices to create robust, predictable, and effective product delivery
- Establish mechanisms to optimize team effectiveness
- Identify potential risks and issues early in the project lifecycle and develop mitigation strategies
- Identify impediments the team experiences and work with stakeholders to address them
- Establish and track key performance indicators (KPIs) to measure program success and impact
- Provide regular updates and reports to senior leadership on program status, progress, and outcomes
- Own the communication and alignment of release dates
- Collaborate with other technical program managers to highlight dependencies across various domains
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Dental insurance
- Maternity & Paternity Leave
- Gym Membership
- Commuter Checks & Assistance
- Work from home opportunities
- Health insurance
Company HQ
Marina District, San Francisco, CA
Articles
Leadership
Andrew Dudum
(CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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