Senior Technical Program Manager, Hims & Hers

Store Backend

$175-185k

+ Equity and Employee Stock Purchase Program

Senior and Expert level
Remote in US
Hims & Hers

Multi-specialty telehealth platform

Open for applications

Hims & Hers

Multi-specialty telehealth platform

1001+ employees

HealthcareB2CPersonal healthBeautyWellbeingeCommerce

Open for applications

$175-185k

+ Equity and Employee Stock Purchase Program

Senior and Expert level
Remote in US

1001+ employees

HealthcareB2CPersonal healthBeautyWellbeingeCommerce

Company mission

To help the world feel great through the power of better health.

Role

Who you are

  • 8+ years in technical program management, preferably in a backend focused engineering environment
  • Proven track record of successfully managing large-scale, complex technical programs
  • Excellent project management skills, with proficiency in agile, scrum and lean development
  • Ability to dive deep into technical details and understand complex systems to drive effective decision-making
  • Strong understanding of engineering operations, including process optimization and best practices
  • Experience with data-driven decision-making and metrics-driven program management
  • Strong leadership skills to effectively manage and motivate cross-functional teams
  • Ability to influence without authority
  • Excellent skills in identifying, assessing, and mitigating risks
  • Strong sense of ownership
  • Team player, collaborative, and positive attitude
  • Scrappiness & bias towards action
  • Exceptional communication, negotiation, and interpersonal skills
  • Excellent writing, oral, and presentation skills

What the job involves

  • We are looking for a highly motivated and experienced Senior Technical Program Manager to join our Backend Engineering team that powers the ecommerce experience
  • As a Senior TPM, you will work closely with product managers, executives, and business sponsors to deliver systems, process, and platform solutions to meet Hims & Hers business needs for our ecommerce platform and operations
  • You will also be instrumental in ensuring our backend systems are robust, scalable, and flexible for the needs of our growing, fast-paced business
  • Drive the execution and delivery of multiple complex technical programs that will deliver core capabilities that will power the ecommerce experience
  • Develop detailed project plans, timelines, and resource allocation strategies
  • Track and manage project risks, dependencies, status, and deliverable timelines
  • Ensure robust quality assurance and release management processes are in place
  • Lead planning, prioritization, and status meetings with stakeholders at a regular cadence
  • Facilitate effective communication and collaboration among all stakeholders to drive project success
  • Drive continuous process improvements and best practices to create robust, predictable, and effective product delivery
  • Establish mechanisms to optimize team effectiveness
  • Identify potential risks and issues early in the project lifecycle and develop mitigation strategies
  • Identify impediments the team experiences and work with stakeholders to address them
  • Establish and track key performance indicators (KPIs) to measure program success and impact
  • Provide regular updates and reports to senior leadership on program status, progress, and outcomes
  • Own the communication and alignment of release dates
  • Collaborate with other technical program managers to highlight dependencies across various domains

Our take

Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.

Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.

The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

38% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Jan 2019

$100m

LATE VC

Jul 2018

$50m

SERIES B

Total funding: $197m

Company benefits

  • Dental insurance
  • Maternity & Paternity Leave
  • Gym Membership
  • Commuter Checks & Assistance
  • Work from home opportunities
  • Health insurance

Company HQ

Marina District, San Francisco, CA

Leadership

Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.

Hilary Coles

(Senior VP Brand & Innovation)

Previously earned an MBA from the Kellogg School of Management at Northwestern University.

Jack Abraham

(Investor)

Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.

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