Chief of Staff, GEEIQ
4-5 days a week in office
The platform, insights and experts behind the biggest brands in gaming and virtual worlds.
Be an early applicant
The platform, insights and experts behind the biggest brands in gaming and virtual worlds.
21-100 employees
Be an early applicant
4-5 days a week in office
21-100 employees
Company mission
GEEIQ's mission is to become the single source of truth and decision making point for brands navigating and engaging the virtual worlds economy and wider metaverse.
Role
Who you are
- The ideal candidate is adaptable, forward-thinking, and thrives in fast-paced environments, with a natural ability to navigate ambiguity while maintaining meticulous attention to detail
- We're searching for candidates who want to be fully immersed in our company culture
- 5+ years of experience in operations or transferable roles
- Strong track record in process improvement and operational optimization
- Experience managing external consultants and vendors
- Background in scaling high-growth technology companies
- Demonstrated success in implementing and managing operational systems
- Demonstrated experience implementing AI tools to improve business operations and efficiencies
- Track record of successful digital transformation initiatives
- Ability to identify, evaluate, and implement innovative technological solutions
- Experience training and upskilling teams on new technologies and operational systems
- Exceptional analytical and problem-solving abilities
- Strong project management and process improvement skills
- Experience with data analysis and operational metrics
- Outstanding communication and interpersonal skills
- Experience in technology or startup environment of a similar size and stage
- Understanding of virtual worlds and gaming industry beneficial
- Proficiency in operational management tools and systems
- Experience with HRIS and ATS platforms
- Knowledge of process mapping and optimisation tools
- Familiarity with project management methodologies
What the job involves
- As Chief of Staff in our fast-growth environment, you'll partner strategically with leadership while overseeing GEEIQ's operational and people functions
- This role combines operational excellence with people leadership, acting as a force multiplier by building scalable processes, driving efficiency, and maintaining our cultural foundation for the next growth phase of our journey
- Reporting directly to the COO, you'll have significant autonomy to shape and implement operational strategies as we scale
- Lead process improvement initiatives and operational optimisation projects, helping to drive operational excellence across the organisation
- Develop and maintain operational dashboards and KPIs
- Drive documentation and standardisation of key business processes
- Drive innovation across the organization by implementing cutting-edge operational solutions
- Lead AI implementation initiatives to enhance business efficiencies and automate routine processes
- Identify opportunities for leveraging emerging technologies to streamline operations
- Foster a culture of continuous improvement and technological adoption
- Measure and report on efficiency gains achieved through technological innovation
- Coordinate cross-departmental initiatives to improve operational efficiency
- Support department heads in process optimisation
- Facilitate internal communications regarding operational changes and initiatives
- Manage operational risk assessment and mitigation strategies
- Own the people strategy and roadmap, including career progression frameworks and development plans for existing staff, working with external HR consultants for specialised support
- Serve as the primary point of contact for employee relations matters, escalating to COO as needed
- Design and oversee employee onboarding and offboarding policies
- Lead workforce planning and resource allocation in partnership with department heads
- Build and maintain a robust talent development program that aligns individual growth with company objectives
- Develop and implement staff retention and career advancement strategies to nurture internal talent
- Oversee compensation and benefits administration
- Champion company culture and values through operational excellence
- Guide development and implementation of HR policies and procedures
- Ensure compliance with UK Employment Laws and regulations
- Oversee recruitment processes and talent acquisition strategies
- Manage performance review processes and development programs
- Lead employee engagement initiatives and cultural programs
- Establish mentorship and professional development programs to support staff growth
- Manage and optimise key operational systems (HRIS, ATS, etc.)
- Drive integration between operational tools and systems
- Oversee data governance and operational compliance
- Lead system implementation projects
- Develop training programs for operational tools and processes
- Oversee office operations, facilities management, and workplace experience
- Manage health and safety compliance and risk management
- Reporting To: COO
Application process
- Application Deadline: April 30, 2025
- Applied
- Review
- Talent Phone Interview
- Hiring Manager Video Interview
- Onsite Interview
- Hired
Salary benchmarks
Our take
There is an abundance of sponsorships, partnerships and campaigns emerging daily in the e-industry, but navigating this industry can be difficult. GEEIQ is an insights platform that empowers brands to navigate and engage the virtual worlds economy. It is the decision-making point for brands seeking to reach, engage and retain untapped virtual communities in this new communications vertical, offering competitor benchmarking, virtual experience reporting and partner identification.
Using competitive analysis, structured metrics and knowledge of current industry trends, GEEIQ's verifications standardise partner selection processes and drastically reduce financial risk for brands. The company provides its subscribers with professional services to help curate long-term, data-led virtual strategies that are focused on tangible KPI's over favorable PR and headlines. GEEIQ works with brands from Walmart and Porsche, to Gucci and Elton John, fast establishing itself as the sole provider of deep analytics on brand opportunities in virtual gaming environments and the wider ‘metaverse’.
GEEIQ is continuing to develop its platform to become an indispensable tool for brands activating and measuring their success in this space as it aims to be to virtual gaming and the metaverse, what Nielsen is to television and radio. In September 2023, the company closed its Series A funding round of $8.2 million, which will allow it to accelerate scale-up plans, explore international expansion and further develop its platform and professional services.
Freddie
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Team energy
"The team at GEEIQ are engaged in the work and it shows every day around the office. Whenever someone shows off some data or a project they've been..."
Funding (1 round)
Sep 2023
$8.2m
SERIES A
Total funding: $8.2m
Company benefits
- 25 days paid annual leave + UK bank holidays
- Support to learn, develop and progress with GEEIQ
- Regular team buildings (Game nights, afterwork drinks, Christmas/Summer parties...)
- Birthday Off
Company HQ
Marylebone, London, UK
Articles
Leadership
Diversity, Equity & Inclusion at GEEIQ
- GEEIQ is a place for people who can challenge the status quo
- We are at the start of our journey, and at the core of the company's DNA, we want to instil a workplace of trust, leadership and support
- At GEEIQ we’re looking for genuinely good people that are transparent and emphatic, and kind with one other
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