SMB Account Manager, Livestorm
€35-40k
Web-based video conference platform
Be an early applicant
Web-based video conference platform
101-200 employees
Be an early applicant
€35-40k
101-200 employees
Company mission
To build powerful video engagement strategies.
Role
Who you are
- We are a remote-first company. As a matter of fact, the members of our teams are located between France, USA, Germany and Portugal so we are looking for the best talent, no matter where you live
- Please note that this is an entry-level position, ideal for candidates with some initial experience in sales (Account Management, Customer Success, or Account Executive roles). If you’re seeking a mid-level or senior Account Manager position, this role may not be the right fit
- Fluency in French and English
- At least one experience in Sales (Account Management, Customer Success, Account Executive)
- High-performance mentality and consistency in over achievement
- You’re organized, rigorous, and adaptable to an ever-evolving process and team
- The ability to demonstrate a strong aptitude for both selling and building lasting relationships with customers
- Strong business acumen and comfort with presenting to, and establishing relationships with, senior-level executives in Strategic companies
- Technologically savvy and ability to learn and demonstrate new technology fast
- The ability to work individually and collaborate within a team environment to achieve set goals: you are a team-player
- Exceptional verbal and written communications skills
- Love putting the customer at the center of your day
- Your key assets: Self-motivation, Hustle, a Strong work ethic, and Ownership
- Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day
What the job involves
- Livestorm Account Management team is a team of entrepreneurial and driven sales professionals
- They are playing a key role in the expansion of Livestorm as we establish ourselves as a market leader in the video communication market, leveraging Livestorm's existing customer references, marketing programs, turning leads into long-lasting partnerships
- Account Managers are responsible for maintaining and leading the growth of our existing business
- Our team is heavily focused on expanding and renewing customers by engaging early-on, before subscription renewals
- The health of the existing customer base is crucial when retaining the accounts that have already been closed
- You will report to our AM Team Lead and Head of Sales, and will closely collaborate with all our teams (Marketing, Sales, Customer Care, Product and Finance) to drive maximum value and success with existing customers
- Build relationships with Livestorm's customers ensuring revenue growth and customer retention
- Nurture and expand a portfolio of +200 existing accounts mainly comprised of Small and Medium Businesses (SMB)
- Develop strategic territory plans to outline opportunities for upsell, cross-sell, expansion to new business units, and achieve business goals
- Build, maintain and convert pipeline
- Develop and maintain positive relationships to top-decision-makers at C-levels
- Coordinate multi-functional team to sign multi-years strategic agreements
- Meet core KPI's around pipeline coverage progression, forecast, meetings, and general activity
- Develop and use Partner ecosystem relationships to accelerate growth
- Meet and exceed quota
- Offsite once a year & Teambuildings twice a year
- Afterworks and online events once a month
Our take
Livestorm is an all-in-one webinar platform designed to help businesses organise and host online events. Its a handy tool for teams to have, as it simplifies everything from product demos to marketing events to online training.
On top of this, the platform accommodates both small meetings and large-scale webinars, supporting up to thousands of attendees. And with its browser-based system, it ensures easy access for users as well as its integration with CRM and marketing tools streamlining event management for businesses.
With over 5,000 customers worldwide and an impressive x3 ROI in its first three years, Livestorm is in a great position for even more success. It is also trusted by big names like Revolut, Notion, and the NHS, highlighting the company's reliability and ability to meet the needs of both startups and large enterprises.
Steph
Company Specialist at Welcome to the Jungle
Insights
-20% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2020
$30m
SERIES B
Sep 2019
$5.4m
SERIES A
Total funding: $35.4m
Company benefits
- 100% remote with a work-from-anywhere policy
- Offsite once a year
- Teambuildings twice a year
- Afterworks and online events once a month
- Coworking space: The coworking space is covered up to €350 or $350 including VAT per month
- Take care of yourself (with Moka.care)
- Paid day off for your birthday
- Days off donation policy to support each other in case of difficult times
- Learning & Development program: You have access to learning classes on Udemy for Business. You have a budget of €750 or $750 per year for learning & development that can be used for training, conferences, books…
- Additional equipment: After the validation of your first 6 months, you can benefit from €1,000 or $1,000 to equip yourself for remote work
Company HQ
Porte-Saint-Martin, Paris, France
Leadership
Gilles Bertaux
(Co-Founder & CEO)Completed a Masters in Computer Science at HETIC. Also interned as a strategy consultant, designer and growth hacker at multiple Parisian tech companies before co-founding Livestorm in 2016.
Robin Lambert
(Co-Founder & CPO)Completed a Masters in Computer Science at HETIC. Also worked as a Product Manager and Product Designer before co-founding Livestorm in 2016.
Tom Forlini
(Co-Founder & CTO)Completed a Masters in Computer Science at HETIC. Also interned as a BackEnd Developer at multiple startups before co-founding Livestorm.
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