IT Automation and Support Specialist, free2move
Mobility logistics service
Open for applications
Mobility logistics service
201-500 employees
Open for applications
201-500 employees
Company mission
Free2Move's mission is to build a neutral platform for new mobility services that encompasses all logistics solutions and providers.
Role
Who you are
- If you love streamlining workflows, automating the boring stuff, and supporting people with smart IT solutions — this role is for you
- Degree in Computer Science, Engineering, Mathematics — or equivalent practical experience
- Hands-on experience in IT support with a focus on automation
- Comfort with scripting, cloud services, and modern IT stacks
- Mastery of Google Workspace, Jira, Confluence, and automation tools
- Experience with Jamf suite, Okta, OpenVPN, and Apple Business Manager
- Solid knowledge of Terraform, AWS, CI/CD pipelines, Docker/Kubernetes/Helm, and Git
- You know your way around APIs and data integration
- Fluent English communicator (written & verbal)
- Great at multitasking and keeping cool under pressure
- Problem-solver with laser-sharp attention to detail
- Team player with a proactive mindset and strong sense of ownership
- Always looking for ways to improve things — and not afraid to try new tech
What the job involves
- We’re looking for a tech-savvy, solution-oriented IT Automation & Support Specialist to join our Client IT Team
- As our new IT Automation & Support Specialist, you'll be the go-to expert for ensuring smooth IT operations while championing automation and process improvements across the board
- You'll play a key role in optimizing our infrastructure, improving internal support, and building the tools that make everyone’s work better
- Manage and automate our IT hardware database, consolidating data from spreadsheets, MDMs, and more
- Lead onboarding & offboarding processes, using Jira Service Management to automate tasks and collaborate with HR
- Handle helpdesk tickets like a pro — resolving issues efficiently and collaborating with the team for trickier problems
- Automate workflows with tools like Terraform and AWS, and build integrations via APIs to streamline operations
- Oversee Jira queues, prioritize ICT requests, and make ticket management smoother through smart automation
- Administer key tools such as Okta (identity management), Jamf (Apple device management), Google Workspace, and OpenVPN
- Work cross-functionally to integrate IT processes with HR tools (like Deel) and ensure data flows seamlessly
Application process
- We usually respond within a week
Our take
Free2Move provides an all-in-one car logistics service, offering services for booking parking spaces, car rental, car sharing, taxis, and electric car recharge locations. The company's services are provided across 170 countries with pricing tiers for both personal and business use and include all necessary regulations such as insurance, maintenance, and customer support.
Whilst it’s undeniable that individual online mobility services exist for each of the services that Free2Move provides, the company has made a smart move by aggregating them all into a universal easy-to-use car logistics service. Whilst the company currently provides access to both gas-powered and electric vehicles, it plans to focus on reducing its carbon footprint by focusing more on electric cars in the future.
Other plans moving forward include an expansion into America, with the introduction of ride-sharing services across five major US cities through a fleet of 3000 cars. Whilst car-sharing hasn't been a major trend in the US, CEO Brigitte Courtehoux, appointed at the end of 2022, is capitalizing on another gap in the US market by leasing its technology to US car dealers for use in their own respective rental and car-sharing services. It's also launched a mobility app in partnership with Share Now, which it merged with in 2022.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2016
$1.2m
SERIES A
Jul 2015
$1.1m
ANGEL
Total funding: $3.2m
Company benefits
- Annual Bonus Target
- Health Insurance
- Retirement Plan
- Paid time off
- An environment that promotes career development
- Equal Opportunity employer committed to diversity and inclusivity in the workplace
Leadership
Brigitte Courtehoux
(CEO)23 years of experience working with Groupe PSA including 8 years as CEO. Took over the position of CEO at Free2Move in 2021.
Salary benchmarks
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