Senior Manager of Chief Risk Officer (“CRO”), Etsy
+ Equity Package + Annual Performance Bonus
More information about location
2 days a week in office
eCommerce platform for handcrafted goods
Posted today
eCommerce platform for handcrafted goods
1001+ employees
Posted today
+ Equity Package + Annual Performance Bonus
More information about location
2 days a week in office
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 8+ years of experience in eCommerce, FinTech, Payments or Banking
- Experience working in a Pre-Approval Controlled Function (PCF) or Control Function (CF) role, playing a leadership role in a financial services entity regulated by the CBI or experience in financial services risk consulting
- Deep risk management expertise within the regulated financial services sector. Ability to identify industry and regulatory risks, changes and trends and assess impact for the EPIL business
- Experience advising and reporting to Boards and senior leadership teams on matters of risk pertinent to the business
- Experience designing, implementing and managing risk management frameworks within a payments / financial services business. Experience leading risk reviews and overseeing risk mitigation / corrective action plans
- Ability to collaborate across cross-functional teams in a matrix organization (including cross border)
- Relevant professional qualifications or equivalent work experience
- Successful track record of engaging with, and representing interests to, industry regulators
- A trust in and commitment to Etsy’s vision, mission and values; and
- Fluent in written and spoken English
What the job involves
- We are looking for an experienced Senior Manager to join the International Risk and Compliance team as Chief Risk Officer (PCF-14) for Etsy Payments Ireland Limited (“EPIL”), Etsy, Inc’s EEA payments subsidiary, which is regulated by the Central Bank of Ireland (“CBI”) as a payments institution under the EU (Payments Services) Regulations, 2018
- This position, based in Dublin, will focus on leading, implementing and maintaining EPIL’s risk management framework to meet Irish and EEA regulatory requirements and expectations
- This will be a broad, varied role working as part of EPIL’s core team in Ireland, including with EPIL’s CEO, Chief Compliance Officer, Chief Financial Officer and Chief Information Officer
- You will also partner and interact closely with senior leadership across the Etsy Group, including business risk owners, group risk & compliance functions and internal audit
- We are looking for someone who can work in an extremely fast paced and dynamic environment and who can provide strong guidance and advice to a wide range of partners
- You must be comfortable explaining complex risk and governance matters succinctly and be capable of tailoring risk management practices to the company’s business and operating model
- This is a full-time position reporting to Etsy’s Director of Enterprise Risk Management (“ERM”)
- Implement and maintain EPIL’s Risk Management Framework (“RMF”) which is integrated to EPIL’s business strategy and which identifies, assesses, controls, manages and reports all key risks to which EPIL is, or may be, exposed
- Develop, manage and maintain an appropriate risk appetite framework (in collaboration with EPIL’s senior management team), for Board of Director approval, which addresses EPIL’s key risks and which is proportionate to EPIL’s nature, scale and complexity
- Advise the Board on matters pertaining to risk appetite, tolerance and strategy which are applicable to the products and services provided by EPIL either now or in the future
- Develop EPIL’s second line of defence risk-related policies including, but not limited to, EPIL’s Risk Management & Risk Appetite Framework Policy
- Participate in reviews of new products, or material changes to existing products or processes which relate to EPIL
- Undertake periodic discussions, walkthroughs and testing of key processes
- Conduct periodic risk assessments to evaluate inherent and residual risks to identify potential areas of risk and compliance vulnerability
- Oversee and track issues and incidents which may arise in the course of EPIL’s business and which ensures corrective actions are defined, tracked and reported to completion (including taking steps to prevent similar issues occurring in the future)
- Maintain and oversee EPIL’s Risk Register
- Provide independent oversight of EPIL’s operational resilience, ICT risk management, capital adequacy and safeguarding frameworks
- Attend as a member of EPIL’s Compliance, Operations, Risk Executive (CORE) committee
- Report to the Board on a quarterly basis, including on the overall risk profile of EPIL, known risk exposures, future risk strategy and other key updates relevant to risk and compliance, in addition to presenting elements of EPIL’s RMF which require Board approval
- Escalate any material issues or breaches of risk appetite to EPIL’s Board; and
- Proactively interact with and report to the Central Bank of Ireland (“CBI’) as required, including to respond to any requests for information, or other requests which may arise from time to time, in a timely manner
- This will also include proactively raising any material risks or issues, to the extent they may arise
- Of course, this is just a sample of the kinds of work this role will require!
- You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity, Equity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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