Senior People Operations Associate, Ocrolus

• 2–4 years of relevant experience in People Operations and Recruiting
• Strong organizational skills with the ability to manage multiple responsibilities and priorities in a fast-moving environment
• Excellent interpersonal and written communication skills; comfortable engaging with employees, candidates, and vendors alike
• A proactive, can-do attitude and willingness to roll up your sleeves to handle both strategic and tactical tasks
• A high degree of professionalism, confidentiality, and discretion in handling sensitive employee and candidate information

Desirable

• We’re looking for a versatile team member to take on a hybrid role spanning People Operations, Recruiting, and Office Management
• This is a unique opportunity for someone who thrives as a generalist, enjoys variety in their work, and wants to make a direct impact on both the employee and candidate experience
• Support employees throughout their Ocrolus journey, including owning the onboarding and offboarding process, answering questions, and connecting with team members to build relationships and drive engagement
• Maintain accurate employee records in HR systems, assist with compliance reporting, and help streamline core HR processes
• Provide day-to-day support for employee questions regarding policies, benefits, or procedures, escalating to senior HR as needed
• Contribute to People Ops projects to help drive talent density, improve the employee experience, promote our values of Empathy, Curiosity, Humility, and Ownership, and support operational excellence
• Partner with hiring managers to deeply understand role requirements and align on recruiting strategies
• Manage the full recruiting lifecycle: posting, sourcing, resume review, phone screens, interview coordination, debriefs, and extending offers
• Build and maintain strong candidate pipelines across multiple functions by proactively sourcing and engaging passive talent
• Ensure every candidate has a positive and professional experience, representing Ocrolus’ values and culture throughout the process
• Serve as the point of contact for all day-to-day office needs, ensuring our NYC space is welcoming, well-stocked, and running smoothly
• Coordinate office logistics such as deliveries, meeting space set-ups, and occasional travel or visitor support
• Act as a culture carrier, a friendly face who welcomes people and supports social events and other engagement activities