Senior UX Designer, Noibu
16 Month Contract
CA$140-160k
eCommerce analytics & monitoring platform
Be an early applicant
eCommerce analytics & monitoring platform
101-200 employees
Be an early applicant
CA$140-160k
101-200 employees
Company mission
To enhance eCommerce experiences.
Role
Who you are
- The ideal candidate is someone who can own a problem from start to finish and enjoys working on every aspect of the User Experience. Including, but not limited to research, concept work, high fidelity mockups,and interactive code prototypes
- We are looking for a senior designer who thinks like a product person: someone who can take an ambiguous problem, commit to a direction early, and iterate their way to the right answer
- Strong product thinking — you reason about the user's job to be done and the business outcome. You’re comfortable with product strategy, journey mapping, prototyping and user testing. You’re confident in deciding which of those a given problem actually needs
- Skilled in crafting easy to use and well-considered designs, with strengths in visual and interaction design - and the judgement to know when the design is good enough to ship
- You design and build with AI. You use AI tooling as a core part of how you explore, prototype and deliver, and you're actively figuring out what it changes about the craft
- Comfort with ambiguity and complexity. You can set a clear direction before all the answers are in, and you treat that direction as a starting point rather than a commitment
- Experience designing data-dense products. Our users are looking at errors, sessions, funnels, conversion, revenue impact and so much more side by side and deciding what to act on — you're able to take genuinely complex data and make it legible enough to drive a decision, without flattening what matters
- Great communication skills; you actively seek out opportunities to collaborate with other disciplines
- If you have experience close to what we outlined but think you might be missing a few things, apply anyway! What’s the worst that could happen? Noibu looks for people with exceptional potential, and we know that this takes many forms
What the job involves
- Designing features and improvements that are high quality, and ship quickly
- Using and evolving our internal design system
- Designing new features from scratch and iterating on existing features to improve them
- Choosing the right tool for the job, including building design or code prototypes to explore and validate your ideas
- Working closely with PMs, Devs and other designers to raise the team's ability to make high quality design decisions quickly and consistently to keep squads moving
- Speaking with customers to understand their jobs, their motivations, and their challenges to help us design an impactful product
- Working with one or more engineering squads to shape and mature a fast-evolving product — including designing for supervised AI agents, where the interface question is how a retailer reviews, trusts and approves work the agents did on their own
- Design work nobody nobody has solved yet of how a retailer trusts and approves autonomous work
Our take
Noibu develops an eCommerce analytics and monitoring platform helping online retailers identify technical issues, optimize customer experience, and drive revenue growth. Originally focused on detecting and resolving website errors, the platform has evolved into a unified solution that combines site health monitoring with experience analytics, AI-powered insights, performance monitoring, and revenue attribution.
The platform monitors critical eCommerce functions such as add-to-cart and checkout, while also helping retailers understand how technical issues and user behavior impact conversions. By linking technical insights directly to business outcomes, Noibu allows teams to prioritize the highest-value fixes while uncovering new opportunities to increase sales.
Having ranked eighth on The Globe and Mai's list of Canada's fastest-growing companies in 2023, Noibu has continued to expand its enterprise presence. Today, the platform is trusted by leading brands including Guess, Cartier, Van Cleef & Arpels, Liquid I.V, Avon, and Champion, reflecting growing demand for integrated eCommerce intelligence as retailers seek to reduce revenue lost and optimize digital experiences through a single, unified platform.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Unlimited Vacation: We believe fresh ideas come from rest. Our unlimited vacation policy lets you plan time off when it works best for you.
- Equity: All employees should feel like owners of Noibu. Our generous equity packages do just that!
- 90-day away policy: You can work abroad for up to 90 days per calendar year.
- Health & dental benefits from day 1 (HSA): Benefits start on day one—no probationary periods—because we believe in supporting you and your loved ones from the start.
- Noibu days & holiday closures: From May to September, our team gets an extra day off each month to enjoy summer. We also close from Christmas Eve to New Year's Day.
Company HQ
The Glebe, Ottawa, ON
Leadership
Kailin Noivo
(Co-Founder & President)Previously Kailin worked in Finance at the BMO Financial Group, and was Director of Marketing and Public Relations at the Telfer Business Law Association.
Robert Boukine
(Co-Founder & CEO)Prior to co-founding Noibu in 2017, Rober was a Senior Financial Advisor at CIBC, and worked in Digital Projects and Finance for Startup Canada.
Filip Slatinac
(Co-Founder & CTO)Filip is a graduate of the University of Ottawa, with a BASc in Software Engineering.
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