Development Manager, Clio

• Demonstrated success in people leadership in software development, particularly with large scale SaaS products
• A strong background in hands-on software development
• Diverse base of knowledge that allows you to help your team solve complex technical problems
• The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects; and
• Demonstrated ability to hire the best and brightest engineers in a fast-paced job market—and to coach, develop, and retain engineering talent; You are equally energized by both your own technical work as well as contributing to the career growth of your team
• You have strong opinions that are weakly held, and foster that same attitude in others
• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate
• You devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world

Desirable

• Clio is transforming client intake, marketing, and growth strategies for law firms with Clio Grow
• Our vision for Clio Grow is to become the best marketing platform for Legal
• We are seeking a passionate and driven Software Development Manager to join our Clio Grow team and help shape the future of how law firms attract, retain, and engage clients
• This role is available to candidates across Canada, excluding Quebec
• If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days
• At Clio we strive to be both human and high performing
• For Development Managers this means supporting and growing your people, strong execution as a team and as a triad (the teams Designer + Product + Development manager leadership group), and building solid technical solutions
• Our development managers are highly technical and hands on, often coding, designing and reviewing alongside their team
• They coach and build their teams to be both strong technically and strong team members
• They create a safe and productive environment for all Clions
• Attracting new and returning clients is essential to running a successful law practice
• As a Development Manager for Clio Grow, you will play a pivotal role in executing on the technical roadmap, with a focus on guiding the architecture of Clio Grow’s reputation management features (e.g. review requests, listing management, etc) and website capabilities
• You will lead a development team creating tools that empower law firms to monitor, solicit and capture their client reviews
• Helping them understand how to improve overall client satisfaction
• This role requires a deep understanding of systems design, close collaboration with cross-functional teams, and a commitment to driving measurable impact for law firms of all sizes
• Collaborating with your triad to: understand the challenges our business faces, identify the most impactful opportunities, and craft a roadmap for the team
• Working with your team on designing the technical solutions
• Giving great feedback on code reviews, architecture documents, and more to help support team members making great technical decisions for their projects
• Actively participate as a contributor to the project, either through extensive code reviews, or shipping code
• Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals
• Actively participating in hiring to grow engineering team at Clio
• Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern