Deal Desk Analyst, Sisense
$70-85k
Salary range for candidates based in CO, NY and CA only
More information about location
AI-driven business analytics platform
Be an early applicant
AI-driven business analytics platform
501-1000 employees
Be an early applicant
$70-85k
Salary range for candidates based in CO, NY and CA only
More information about location
501-1000 employees
Company mission
To accelerate product innovation through AI/ML capabilities. Our global analytics platform lets customers drive better, faster decisions for their business and end users.
Role
Who you are
- High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment
- 3+ years of experience in Enterprise Software/SaaS B2B Industry – Order Management, Finance Operations, Deal Desk or Sales Operations experience preferred
- Attention-to-detail and accuracy
- Proficiency in Salesforce.com required, and DealHub CPQ would be a bonus
- Strong quantitative skills and proficient in Google suite
- Demonstrated ability to partner with GTM teams and other cross-functional departments to build strong working relationships
- Highly organized, customer-focused and strong attention to detail
- Strong communication, organizational, and problem-solving skills
- Out-of-the-box thinker and ability to think creatively to solve problems
What the job involves
- Sisense is looking for a highly motivated, results-oriented Deal Desk Analyst to focus on the closure of custom and standard commercial deals
- This role will help accelerate revenue growth of our enterprise business by supporting our sales motion to create quality deals
- You will be responsible for delivering deal structuring and pricing support for our global team with an emphasis on our US Sales team, especially in the western half
- Serves as trusted advisor to the Sales team on quoting, contracting options and approval processes
- Coordinate with cross-functional teams who support the commercial sales cycle (Legal, Finance, Accounting, CS and Business Systems) to drive deals to closure
- Monitors the Deal Desk queues/tickets in Salesforce, Service Desk and Slack to provide general assistance and advice on common deal questions and Quote-to-Order process questions
- Collaborate with internal teams to build, streamline and automate our deal desk processes (such as automating the monthly ARR log reconciliation)
- Managing tasks such as de-bookings and churn saves
- Provide proactive support, guidance, and creative solutions to the sales team in order to help drive deal closure
- Ensure contracts maximize total deal value while limiting risk/exposure to the business
- Provide day-to-day support to Sales, Legal, Finance, and Accounting teams, addressing inquiries, resolving issues, and facilitating smooth contract execution
- Manage post-sales contractual changes, including amendments, restructures, and re-bills, ensuring timely and accurate processing to meet customer needs and business requirements
- Be a sales advocate and partner to internal organizations to understand contract requirements, structure, business terms and identification of potential risks and/or opportunities that can affect performance, growth and strategic positioning
Our take
Sisense is one of the fastest-growing business intelligence firms based on an AI-driven model. The company has established offices in cities including San Francisco, Tel Aviv, London, and Tokyo during its nearly 20-year history.
Business intelligence is a huge market globally, meaning that there is considerable competition in Sisense’s niche, including such platforms as Tableau, Looker, and Qlik. However, Sisense has been widely recognized in the industry, winning various awards that showcase how well-regarded the company is.
The company has undergone several funding rounds and cited intentions to continue adding to its offering in the future. Past updates have included the launch of Sisense Notebooks, a code-first functionality that empowers data analysts tools to conduct advanced analysis using SQL and Python, and most recently an integration with ChatGPT that enables customers to automate time-consuming data preparation tasks.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2020
$100m
SERIES F
Sep 2018
$80m
SERIES E
Total funding: $278m
Company benefits
- Flexible time off: Sisense has generous time off policies to allow our employees to rest, recharge, and maintain a healthy work-life balance. Whether it’s through our Flexible Time Off Policy or our standard PTO Policy, you’ll be given ample opportunity to take some time away from work. We value your well-being and empower you to take ownership of your well-deserved time off
- Paid holidays and quarterly wellness days: Along with the 15+ paid holidays each location receives, we also have ‘Coming up for Air Days’ at the end of every quarter so our employees can rest and recharge. We also currently offer Half-Day Summer Fridays in the months of July and August, where employees can end their days at 2 pm local
- Global parental leave: We believe everyone should have an equal opportunity to advance their careers and build a family. We provide a minimum of 12 weeks of parental leave paid at base salary for the birthing parent/primary caregiver and a minimum of 4 weeks of parental leave paid at base salary for the non-birthing parent/secondary caregiver. Whether you’re welcoming a new addition to your family through birth, adoption, or foster care, we want you to take the time you need to bond with your newest family member without worrying about your job security or financial well-being
- Performance > Pay: We have annual performance reviews where all employees who have been with Sisense for at least 6 months are eligible for promotions and merit. There are systems in place to regularly review our compensation policies and ensure they are equitable and at market rate
- Stock options: All full-time employees receive stock options as part of their compensation package
Company HQ
Garment District, New York, NY
Leadership
Ariel Katz
(CEO)Promoted from CPO to CEO in 2023, Ariel has 25+ years of experience in enterprise cloud products and also played a role at Microsoft where he established and built Power BI.
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