IT Support Analyst, True Anomaly
$70-95k
Plus equity
Office located in Long Beach, CA
Space material manufacturer
Open for applications
Space material manufacturer
201-500 employees
Open for applications
$70-95k
Plus equity
Office located in Long Beach, CA
201-500 employees
Company mission
To enable a secure, stable, and sustainable space environment for the US, its allies, and partners.
Role
Who you are
- This role requires excellent problem-solving skills, attention to detail, and the ability to work well under pressure
- Bachelor’s Degree or combination of experience and industry leading certifications (Network+, Security+, Microsoft Certifications)
- Minimum 3+ years of experience in IT support or end-user desktop support
- Strong knowledge of computer systems, networks, and hardware
- Excellent troubleshooting and problem-solving skills
- Proficient in Bash/Shell scripting
- Demonstrated proficiency with Windows and Mac OS
- Demonstrated proficiency with MDM tools (Such as: Intune, JAMF, BigFix)
- Experience with remote support tools and technologies
- Experience with cloud-based technologies and services (e.g., Azure)
- Developing recommendations for procedures to prevent problems
- Ensures ongoing usability of client computers, peripheral equipment, audio/visual systems, and software within established Information Systems standards and guidelines (i.e., desktops, laptops, MAC’s, printers, copier, etc.)
- Delivers consistent, reliable service. Ensure users’ needs are being met for every request/incident that is processed
- Experience with Cisco networking equipment
- Experience with Automations of basic tasks using Bash/Shell/Python scripts
- Ability to maintain or obtain TS/SCI clearance
What the job involves
- True Anomaly delivers decisive capabilities for space superiority. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors — enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground
- We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will be responsible for providing Tier 1 & 2 technical support to employees, as well as maintaining and troubleshooting computer systems, networks, and hardware
- Serve as the first point of contact for all IT issues, managing requests via phone, email, remote tooling (teams/BigFix) and in-person interactions
- Troubleshoot and resolve technical issues related to computer systems, networks, and hardware
- Ensure ongoing usability of client computers, peripheral equipment, audio/visual systems, and software within established Information Systems standards and guidelines (i.e., desktops, laptops, MAC’s, printers, copier, etc.)
- Install, configure, and maintain computer systems, networks, and hardware
- Maintain accurate documentation of technical support requests and resolutions in Jira and Confluence. Monitor and maintain system performance and security
- Assist with the deployment and maintenance of new hardware and software including Mac OSX and Windows products, True Anomaly engineering software, and O365 tooling
- Collaborate with other IT team members to ensure timely resolution of technical issues
- Participate in demanding on-call rotations to provide IT/Technical support 24/7
- This position requires the ability to respond to critical tickets/incidents outside of r
- The role includes participation in a 24/7 on-call rotation to support the mission
Our take
True Anomaly is a space tech startup composed of former military operators and engineers. The Colorado-based company is focused on building spacecraft and software solutions designed to secure U.S. commercial and military interests in space. It has already developed a fully-integrated platform with seamless satellite, navigation, and data-capture technologies that provide security and training for the quickly evolving space market.
Founded in 2022, True Anomaly has already designed its first spacecraft, the Jackal Autonomous Orbital Vehicle, which can be used to train operators on the ground or as intelligence-gathering tools against adversarial spacecraft. Alongside this, the startup has built a 35,000-square-foot facility in Denver to manufacture the Jackals.
With impressive capital gained in 2023 and 2025, the company validated the Jackal's technical and operational capabilities and made the necessary investments to scale production. And with its most recent capital injection, the company is ready to fund space missions and further scale its operations.
Steph
Company Specialist at Welcome to the Jungle
Insights
296% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2026
$600m
SERIES D
Apr 2025
$130m
SERIES C
Total funding: $871.7m
Company benefits
- 100% Employer-Sponsored Healthcare: We’ve got you covered! Our comprehensive healthcare package is fully sponsored, ensuring you and your loved ones stay healthy and worry-free, so you can focus on shaping the future of space security.
- Generous Time Off: We believe in working hard and recharging fully. Our generous vacation policy gives you the flexibility to take the time you need to relax, explore, and come back energized to take on new challenges.
- Equity: Own an equity stake in True Anomaly as you build something transformative. With equity options, you’re not just working for True Anomaly; you’re an owner. As an essential part of our growth and future success, we want you to share in the upside potential!
- 401k and Roth 401k options: Plan for tomorrow with our 401K and Roth 401K options that put you in control of your financial future.
- Learning & Development Opportunities: Your growth fuels our innovation. We’re committed to providing you with the resources and training to expand your skills, spark new ideas, and advance your career with us.
Company HQ
Downtown, Colorado Springs, CO
Leadership
Even Rogers
(Co-Founder & CEO)Previously served as an Officer in the USAF, where they led interdisciplinary teams of space operators, scientists, and engineers to develop and evaluate the operational performance of military systems and tactics designed to protects U.S and allied assets.
Kyle Zakrzewski
(Co-Founder & Chief Engineering Officer)Previously served as the Orbital Warfare Chief of Training for the USAF. Other roles served at the USAF include, Maintenance Flight Commander, Officer In Charge of Protected SATCOM Operations, and Cyberspace Operations Officer.
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