Solutions Engineering Director, SambaNova Systems

• Bachelors in Computer Science, Data Engineering, or related fields or equivalent experience
• Minimum of 5 years of AI/ML customer-facing experience. AI/ML experience is a hard requirement, not optional
• Demonstrated experience in leading and building a global technical team that has successfully partnered with the sales team to guide successful customer outcomes
• Ability to travel up to 50% nationally and internationally
• Willingness to support a global business, requiring flexibility in working hours
• Strong people and technical leadership achieved through collaboration and flexibility
• Experience with AI/ML model development, porting, and optimization
• Experience with AI/ML model performance analysis, development of PoCs/evaluations of models
• Familiarity with server system deployment concerns/requirements in data centers
• Experience with API-driven integration and solution design
• A take-charge attitude with a desire to own the success of the prospect’s technical buying experience and willingness to partner with sales staff in message crafting and delivery
• Experience in a consultative or technical sales environment
• A team player who demonstrates humility and a desire to collaborate with teammates around the world to design better customer solutions and experiences
• A current or lapsed Solution Architect or Enterprise Architect certification from any provider
• Experience with AWS, GCP, or other MLOps platforms/capabilities
• Experience working in a high-growth startup

Desirable

• SambaNova is hiring a Director, Solutions Engineer (a.k.a. Sales Engineering or Customer Engineering) to lead the team that is responsible for the success of specific prospects as they discover and evaluate solutions with SambaNova Systems
• You will work with sales and prospect stakeholders to make sure everything involving their technical evaluation and buying experience goes smoothly
• Leading and enabling a global team of solution engineering professionals
• Building and maintaining technical relationships with prospective clients
• Technical discovery, qualification, and impact quantification
• Aid prospective clients in understanding the benefits and path to adoption of SambaNova Systems
• Managing and executing prototype/PoC development and driving prospective clients to a “technical win”
• White space analysis and solution design with prospective clients about how AI can solve their unique business challenges or enhance their business insight
• Represent SambaNova at trade shows and industry events