Operations Associate, FLOX

• 3+ years of previous hands on experience in a similar generalist / coordination role
• Proven track record of running multiple processes / workstreams to a high standard - a jack of all trades
• High energy and calm under pressure
• Confident to run things without supervision or direction - we love ownership mindset
• Passionate about finding solutions to complex problems - a structured thinker that can break down any challenge
• Competency with office software such as Google Suite, Slack, etc
• Notion nerd 🤓
• Great communication skills - we have a lot of different stakeholders
• London based and able to come in the office a few days a week (flexible)
• Willingness to travel to our farms when required (on average a few days per month)

Desirable

• We are looking for an Operations Associate to join the team and drive our agritech product forward towards full scale commercialisation
• You will be part of a small team and work with the Operations Lead to manage both the business operations and the commercial rollout of our technology to poultry farms in the UK
• Beyond any specific experience or academic qualifications, what is most important for this role is to be willing to throw yourself into a new industry and a new technology with energy and purpose
• This is a generalist role where no task is too small, and you will be able to own and run your ideas and see them come to fruition
• Support the Operations Lead in managing the day to day of the business
• Support with hiring and onboarding
• Improve and input in our internal processes and systems
• Co-ideate process innovation and research to support continuous learning
• Manage socials and events, including occasional offsites and team gatherings
• Collaborate with our CFO for admin and invoicing
• Manage the premises (we just moved!), including designing our new space and keeping the fridge stocked
• Work closely with the Leadership Team and particularly the CTO and Operations lead to ensure our business and installation processes are continuously improving as we scale
• Co-own the planning, budgeting, delivering and learning (including holding retrospectives) of our installations at poultry farms (paid business travel within UK)
• Procurement and stock management (local storage room)
• Build and maintain strong relationships with our users and customers (farm managers, suppliers, maintenance team) to ensure our product is running smoothly
• Collaborate with our developers to ensure our installations go smoothly - we run on short / hard deadlines to install so communication is key!
• Own the process of supporting our product maintenance together with our tech team and maintenance team