Social Media Operations Specialist, Discord

• Degree in Marketing, Communications, Project Management or related field
• Previous internships or experience in social marketing or operations
• Experience creating content and using platforms such as, Instagram, Facebook, Twitter, YouTube & TikTok
• Project management experience
• You bring fresh ideas to any project or conversation
• In-depth knowledge of social media trends and Internet culture
• Someone who isn't afraid to take on all kinds of tasks and learn new things

Desirable

• Implement social media strategy and coordinate daily content calendar projects including copywriting, asset coordination, and postings to @discord-owned channels
• Source and manage content creator contractors to create frequent original content for Instagram, Facebook, Twitter, YouTube, and TikTok
• Track analytics and deliver quarterly reporting for our social media channels to determine growth, traction, and return on investment
• Work with Brand Marketing, Creative, Customer Experience, Legal, and Product teams to curate and develop content to build overall brand awareness
• Submit and refine creative briefs and asset requests to ensure platform-right, channel-right content is delivered from the creative team
• Brainstorm and work directly with the Social Media Manager to execute campaigns and content
• Keep your eyes and ears on the pulse of the Discord community. Tell us about their suggestions and concerns
• Keep up with up-to-the-minute social media trends, and insights from different types of communities. Communicate audience knowledge to the wider team