Customer Success Manager, REMOJO

£25-35k

Approximately 0.1% equity in share options

Entry, Junior and Mid level

London

Remote from UK

More information about location

App for porn-free living

Job no longer available

App for porn-free living

1-20 employees

B2CLifestyleMental healthMobileWellbeing

Job no longer available

£25-35k

Approximately 0.1% equity in share options

Entry, Junior and Mid level

London

Remote from UK

More information about location

1-20 employees

B2CLifestyleMental healthMobileWellbeing

Company mission

To support millions of men and women exposed to toxic & addictive material at a sensitive age and who, as conscious adults, want to break the pattern and free their minds.

Job

Company

Role

What the job involves

Provide fast, truly helpful customer support that generates trust and loyalty for the REMOJO brand
Support the development team to create the best possible product by gathering, analysing and presenting user feature requests and bug reports
Continuously optimize our support resources: custom bots, FAQs, help centre articles, policies, standardised responses etc.
With experience - build our customer support function through automation, hiring and scaling our support team as we grow
Help our users achieve their goals and generate positive app store reviews
Maximise customer retention

Application process

1. Apply via Otta
2. Initial vibe check - 15 minute call with the CEO
3. Detailed interview - up to 1 hour
4. Optional follow on interview if required to make a final decision

Salary benchmarks

Our take

Remojo is a multi-platform app helping conscious adults gain freedom from modern digital addictions such as porn, gambling, gaming and social media. It wants to tackle addiction completely differently than what you’re used to - not merely blocking it, but retraining the brain to go back to normality.

Its primary app helps men get a lust for life as many struggle with excessive or addictive use of pornography, which creates a number of problems in their life. The app provides a complete pathway to recovery from addiction, helping adults eliminate pornography from their lives, improve their mental & sexual health, build self-esteem and better relationships. In essence - to get their mojo back - hence the name ‘Remojo’.

The company will be releasing app-based programs to help with gambling, social media and gaming addictions, as they increase the size of its team and offering.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 3 rounds)

Oct 2021

$0.8m

Mar 2021

$0.9m

Total funding: $2.1m

Company HQ

London, UK

Leadership

Jack Jenkins

(CEO)

Founded Rising Sun Prints in 2018 and, after exiting in a private sale, became a Freelance Marketing & Growth Hacker for multiple start ups and mid-size businesses.

Share this job