National Account Manager, Housr
+ Uncapped commission
More information about location
Property search and energy billing management for tenants and landlords
Open for applications
Property search and energy billing management for tenants and landlords
21-100 employees
Open for applications
+ Uncapped commission
More information about location
21-100 employees
Company mission
To revolutionise the way that the student property market works.
Role
Who you are
- Proven commercial experience in B2B Customer Success / Account Management
- Experience working in or with fast-growth, customer-facing businesses
- Experience with contracts, service delivery, or partner success is desirable
- Property, FinTech, or PropTech industry exposure is a bonus
What the job involves
- As our UK National Account Manager, you’ll be the heartbeat of our partner agent relationships across the UK
- You’ll combine commercial awareness with hands-on relationship building, problem-solving instinct, and a customer-first mindset
- Partner Relationship Management Act as the go-to contact for partner agents across the UK. Build strong, trusted relationships that feel like partnerships, not transactions
- Contract Management Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews
- Team & Process Building Help design and implement scalable account management processes and tools as the business grows
- Client Entertainment & Engagement Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection
- Customer-Centric Problem Solving When issues arise, you own them. With a calm head and proactive mindset, you’ll do whatever it takes to resolve challenges quickly, always keeping the partner experience front and centre
- Account Growth Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration
- Training & Support Ensure partners are confident with Housr’s systems and processes by delivering onboarding, training, and ongoing guidance
- Internal Accountability Advocate for the partner internally, ensuring the wider Housr team delivers on our promises and exceeds expectations
Application process
- First Stage - Exploratory screening call (30 mins)
- Second Stage - Video call (30 mins)
- Third Stage - We’ll set you a take home task, requiring no more than 2hrs of your time. We’ll make it fun, we promise. We’d then like you to present your task to us F2F:
- Part 1 - A chance for you to walk through your take-home task and for us to ask questions (30 mins)
- Part 2 - Wider ranging questions about your experiences and motivations for working at Housr, approaches to certain scenarios, working style and what you’ll bring to this role (30 mins)
- Offer - If we think it’s a good fit, we’ll make you an offer! 🎉
Our take
Founded by friends who met at university themselves, Housr is a rental app that utilises AI to reduce the hurdles for students looking to land a property. A seamless system for both landlords and renters alike, the streamlined system likens itself to Tinder, operating with the same ergonomic swiping system as the dating app.
It’s a savvy idea, and one that speaks to a whole generation of young people fed up with high prices and unsustainable living situations. The app not only works for renting a property, but for bill management and housemate searches too, reflecting a market trend towards all-in-one mobile applications. The bill management function allows seamless bill sharing between parties, whilst the housemate search uses the same swiping function to ensure a seamless customer journey.
Achieving three funding rounds in two years, Housr is definitely off to a promising start. Its next step will be to capitalise on its 186% year-on-year growth and expand its operations to universities in the USA.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Manchester, UK
Leadership
Harry Neil Panter
(Co-Founder & CEO)Also a Fellow at Sigma Squared Society, Co-Chair Young Directors and Founders Group and is a freelancer at Real Consultancy.
Ben Clayton
(Co-Founder & CTO)Previously a Full Stack Software Engineer at Cara Digital and was a Materials Management Assistant for the NHS.
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