Data Analyst, Lyft
People Analytics
CA$90-112.5k
3+ days a week in office
Ride sharing company
Job no longer available
Ride sharing company
1001+ employees
Job no longer available
CA$90-112.5k
3+ days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 4+ years of experience in data or business analytics
- 3+ years of SQL experience, with comfort pulling from complex, multi-source data environments
- Experience with ThoughtSpot or a comparable modern BI platform; enthusiasm for AI-assisted analytics and a curiosity about what those tools unlock for people data specifically
- Familiarity with Workday or a comparable HCM (understanding the business processes and data model, not just surface-level reporting)
- Familiarity with Greenhouse or a comparable ATS preferred
- Experience with Qualtrics or a comparable survey platform, including hands-on program administration and the ability to move from raw survey data to a clean, stakeholder-ready analysis
- Experience building and maintaining analytical models that others rely on
- Understanding of the nuances of people and recruiting data — org structures, headcount definitions, privacy considerations, and the ways these datasets can surprise you
What the job involves
- The People Analytics team at Lyft exists to build data trust — turning people data into clear, reliable insights that help our HR Business Partners, talent leaders, and executives make better decisions
- We're a small, high-impact team in the middle of a meaningful BI transformation: we recently moved to ThoughtSpot as our primary analytics platform, and we're not just replicating old dashboards — we're rethinking what self-service analytics looks like for a People team
- That includes exploring ThoughtSpot's AI capabilities to surface proactive insights, enable natural language querying, and reduce the friction between a business question and a data answer
- There's real greenfield work here, and we're looking for someone who wants to help define what AI-powered people analytics looks like at Lyft
- You'll report to the Senior Manager, People Analytics and serve as the first point of contact for incoming data requests across the People organization — triaging, scoping, and delivering on analytical needs ranging from quick ad-hoc pulls to fully built ThoughtSpot dashboards
- This isn't a "maintain the dashboard" role. It's a chance to help build something new. You'll be a self-starter who is equally comfortable writing SQL and presenting findings to a VP
- Serve as the first point of contact for incoming data requests from across the People organization — scoping needs, setting expectations, and delivering high-quality analytical outputs
- Build and maintain ThoughtSpot dashboards and liveboards for a broad stakeholder audience including recruiters, People Team members, HRBPs, managers, and executives
- Explore and operationalize ThoughtSpot's AI capabilities — including Spotter and AI Highlights — to surface proactive insights for People stakeholders who may not know what question to ask yet
- Build and administer survey programs in Qualtrics — including survey design, distribution logic, and close-out — and translate results into dashboards and ad-hoc analyses that inform People team decisions
- Partner with Talent and People team leads to define key metrics and help them tell meaningful stories with their data
- Translate analytical findings into clear, actionable insights for both People leadership and senior executives
- Communicate fluently across technical and non-technical audiences — from SQL-level data discussions to exec-facing summaries
- Collaborate with systems and operations partners to improve upstream data quality and enable better downstream analytics
- Pull together ad-hoc datasets from disparate sources to answer discrete analytical questions quickly and accurately
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialled and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app, whilst the acquisition of European competitor Freenow could add 6 million new riders to its platform in 2026.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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