Senior Sales Operations Manager, Darktrace
Americas
More information about location
AI cybersecurity solutions
Job no longer available
AI cybersecurity solutions
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To free the world from cyber disruption.
Role
Who you are
- 8+ years of professional experience in Sales Operations/Strategy, Analytics, Business Operations, or other related fields
- 2+ years of experience managing and leading a team
- Strong analytical skills and ability to interpret sales data and metrics effectively
- Expert in excel and previous experience working with Salesforce
- Proficiency in CRM software and sales automation tools; experience supporting the implementation of a CRM or other sales tools is a plus
- Excellent organizational and project management skills
- Strong communication and interpersonal abilities; effective storyteller who can engage an audience
- Experience in developing and implementing sales processes and strategies
- Knowledge of sales forecasting and planning methodologies
- Ability to thrive in an urgent, and evolving environment
- Bachelor's degree from an accredited university
What the job involves
- The Senior Sales Operations Manager is a critical role within the sales department, responsible for driving operational excellence and efficiency to support the sales team's success
- Reporting into the Global Director of Sales Operations and Analytics, the successful candidate will lead a team of regional analysts to streamline sales processes, manage sales data and analytics and enable overall sales performance
- Develop, document, and standardize sales operations & processes, ensuring they are efficient and effective; identify areas of improvement in sales processes and implement necessary changes to enhance productivity
- Assist in orchestrating the design and implementation of all aspects of the Go-To-Market plan under the annual planning cycle. This includes account segmentation, resource allocation, territory assignment, compensation, quota setting, etc
- Define key performance metrics and targets, build reports and dashboards to drive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership
- Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include sales performance, customer segmentation, sales participation, propensity to buy, white space, product-specific analysis, etc.)
- Drive forecast management excellence to ensure sustained & predictable growth across all business units & coordinate weekly forecast cadences with sales leadership
- Evaluate and implement sales automation tools, customer relationship management (CRM) systems, and other relevant technologies to optimize sales processes
- Participate in key strategic projects and long-term transformational initiatives across the region and global orgs
- Collaborate with sales training team to develop and deliver sales training programs, ensuring sales representatives are equipped with the necessary skills and knowledge & assisting/overseeing their onboarding process
- Collaborate cross-functionally with other departments such as marketing, finance, and operations to ensure alignment and synergy in overall business strategies
- Provide data-driven insights and recommendations to support strategic decision-making
- Conduct regular performance reviews and provide feedback to sales leadership to drive continuous improvement
Our take
With the rise of sophisticated cyberattacks, the need for cutting-edge defence mechanisms has never been more critical. Darktrace addresses this challenge by leveraging AI-enabled threat detection technology, enabling organisations to swiftly identify and respond to abnormal network activity.
By utilising machine learning algorithms, Darktrace allows businesses to combat a wide range of cyber threats, from data breaches to insider attacks. This safeguards their digital assets and helps them maintaining operational resilience.
The company's recent acquisition by private equity giant Thoma Bravo marks a significant milestone in its journey. The acquisition provides Darktrace with access to a strong financial partner and deep software sector expertise, positioning it to further enhance its capabilities as a leading AI cybersecurity business.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Sep 2018
$50m
SERIES E
Jul 2017
$75m
SERIES D
Total funding: $230.5m
Company HQ
Cambridge, UK
Leadership
Jack Stockdale
(CTO)Co-founded Darktrace in 2013 and has served as the CTO since.
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