Director of Business Product Manager, MongoDB

• 8+ years of experience in product management, business systems, or business analysis roles, ideally with direct exposure to PRM, CRM, or other partner/channel technology platforms at a B2B SaaS or infrastructure/data company
• Deep working knowledge of how a PRM platform functions — partner onboarding, deal registration, MDF/incentive tracking, tiering, co-sell workflows — even without hands-on engineering or configuration experience
• A track record of authoring clear BRDs, user stories, and acceptance criteria, and successfully partnering with engineering/IT teams to deliver against them
• Strong cross-functional stakeholder management — comfortable gathering and reconciling competing requirements from multiple partner-organization teams and prioritizing transparently
• Executive presence and communication skills; able to represent the business vision to senior leadership and translate technical constraints back to business stakeholders in plain language
• Experience running or participating in UAT, change management, and adoption efforts for enterprise platform rollouts
• Comfortable operating as a strategic business owner rather than a technical builder — this role does not require coding, scripting, or platform administration skills, but does require enough technical fluency to have credible, detailed conversations with engineering

Desirable

• Our PRM (Partner Relationship Management) platform is the operating system for MongoDB's entire partner ecosystem — the system partners and internal teams rely on for onboarding, deal registration, enablement content, incentives, and reporting
• We're looking for a Director, Business Product Manager to own the business vision and requirements for this platform: the strategic counterpart to the engineering/IT team that builds it
• This is a business-side role — you won't be writing code — but you need to understand PRM deeply enough to translate partner and internal stakeholder needs into a clear product vision, a prioritized roadmap, and requirements engineering can build against
• You'll report to the VP of Partner Strategic Operations and work as the connective tissue between the partner organization (Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations) and the engineering/IT teams who build and maintain the platform
• Define and own the long-term business vision and strategy for the PRM platform, anchored in the needs of partners and internal partner-organization stakeholders
• Build and maintain a prioritized product roadmap that balances competing demands from Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations, and field/partner-facing teams
• Stay current on PRM market direction (Salesforce PRM, Impartner, Workspan, Zift, Crossbeam, and emerging AI-native entrants) to inform build-vs-buy and platform evolution decisions
• Run structured discovery with stakeholders across the partner organization to surface needs, pain points, and opportunities, and translate them into clear, prioritized requirements
• Author business requirements documents (BRDs), user stories, and acceptance criteria that engineering and IT can build against without ambiguity
• Maintain and groom the product backlog, balancing new capability requests against platform stability, data quality, and technical debt considerations raised by engineering
• Act as the primary business-side liaison to Engineering/IT and any implementation partners or vendors, ensuring business intent survives translation into technical delivery
• Partner closely with the Digital Process & AI Operations lead to align on which PRM capabilities should be built as native platform features versus automations layered on top
• Lead or participate in UAT (user acceptance testing) cycles to confirm delivered functionality meets business requirements before release
• Drive change management and adoption for new PRM capabilities — communication, training materials, and enablement content in partnership with the Enablement team
• Define and track adoption and health metrics for the PRM platform (partner activation, feature adoption, ticket/escalation volume, NPS or satisfaction where available)
• Report platform performance and roadmap progress to the VP of Partner Strategic Operations and other partner-organization stakeholders on a regular cadence
• Continuously reprioritize the roadmap based on usage data, stakeholder feedback, and evolving partner-ecosystem strategy
• What Success Looks Like in the First Year:
• A clearly articulated, leadership-endorsed vision and roadmap for the PRM platform
• A well-groomed backlog of BRDs and user stories that engineering can execute against with minimal rework
• A track record of successful releases, each validated through UAT and adopted smoothly by partner-organization teams and partners themselves
• Established reporting on platform health and adoption that leadership uses to make ongoing investment decisions