Senior Solutions Specialist, Unanet
Payments
$95-110k
ERP & CRM solutions for project-driven organizations
Job no longer available
ERP & CRM solutions for project-driven organizations
201-500 employees
Job no longer available
$95-110k
201-500 employees
Company mission
To unlock productivity for project-based businesses.
Role
Who you are
- 5+ years’ experience in Customer Success or Account Management in B2B Software
- Prior success with navigating consultative and solutions-based sales scenarios
- Experience implementing or demonstrating software in a highly technical environment
- Demonstrated track record of attaining and exceeding business growth targets
- Excellent written, verbal, and presentation skills
- Strong ability to establish and maintain credibility and rapport
- Strong analytical and problem-solving skills
- Proficiency in collaborating cross-functionally, including remotely, with teams that span Finance & Accounting, Product, Sales and Marketing
- Quick study when it comes to new technologies and you’re curious about and driven to solve real business challenges for our customers
What the job involves
- Reporting to our Director of Strategic Accounts & Customer Solutions, you will play a high-influence, high-impact role as you drive adoption of our digital invoicing and payments solution within our existing customer base
- Drive adoption of Unanet’s digital invoicing and payments solution within existing ERP customers, including by articulating the business benefits our customers can realize by using it
- Partner with our Customer Success Managers to engage directly with Controllers and Chief Financial Officers and demonstrate the value of using digital invoicing and payments as well as guide them through the implementation process
- Monitor volume of customers leveraging the solution and develop strategies to expand this within our existing customer base
- Collaborate cross-functionally to raise awareness of the benefits of the solution and help our customers better leverage it to improve business outcomes
- Assist in solving complex client challenges as they relate to the solution
- Organize and deliver one-to-many webinars focused on broadening awareness of digital invoicing and payments within our customer base and how it can improve their DSO and operational efficiency
- Participate in and support the development and high-visibility KPI dashboards and updates
- Measure your success by exceeding product adoption and usage targets
- Build authentic, long-term relationships with our customers
- In your First 30 Days, you will immerse yourself in our team, product, and customer base. You will build relationships that span Customer Success, Professional Services, Support, Product, Marketing, and Sales
- You will become a subject matter expert in our Payments solution and become proficient in demonstrating and articulating the value it brings to our customers
- In your First 60 Days, as your knowledge of our product and customers grow, so too will your influence and impact
- You will partner with Customer Success to understand how our customers leverage payments and begin evangelizing what you’ve learned to drive awareness within our customer base
- In your First 90 Days, your efforts to drive awareness and understanding of our Payments solution will have quantifiable business impact as you successfully drive adoption within existing accounts
Our take
At present, infrastructure, architecture, and engineering industries are under pressure from economic uncertainty, rising costs, and supply chain disruptions. Companies like Unanet work with firms and government bodies within these markets by providing Enterprise Resource Planning and Customer Relationship Management software products that assist in onboarding, data analysis, automation, and many other efficiency-maximizing processes, thus helping to keep companies flexible and responsive in their rapidly changing industries.
With more than 1850 clients across the architecture, engineering, and construction sectors, Unanet has grown exponentially since its founding in 1998. This is because it’s becoming increasingly clear that companies in engineering, infrastructure, and architecture that focus on tech and digital to propel their operations have an edge over the competition.
More sought after than ever, Unanet is using its 2022 funding, only the second round in its lifetime, to speed up its product development and continue growing the company.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Company benefits
- Work from anywhere
- Equity ownership
- Health & Wellbeing
- 401(k) + employer match
- Open PTO & paid parental leave
- Culture Committee
- Pet Insurance
- Home office stipend
- Professional development
Company HQ
Dulles, VA
Leadership
Fran Craig
(Board of Directors)Currently a Private Investor at Corsha, Lead Inclusively Inc, Capture2Proposal, TenantBase and SourceScrub.
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