Enterprise Account Director, Nintex
Intelligent process automation platform
Job no longer available
Intelligent process automation platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To help companies unlock the power of endless possibilities.
Role
Who you are
- This role requires a deep understanding of our software products, the ability to develop and maintain long-term relationships with customer
- Your strategic insights and exceptional communication skills will be instrumental in driving business success
- Bachelor’s degree in Sales, Marketing or Business or a related field is preferred
- Proven experience in strategic account management in the SaaS industry (3-5 years)
- In-depth knowledge of SaaS solutions and their applications
- Strong understanding of the industry/market and its challenges
- Excellent with customer relationships and engagement
- Proficient in value messaging and objection handling
- Results-oriented with a track record of meeting or exceeding sales targets
- Excellent communication, negotiation, and presentation skills
- Problem-solving abilities and a customer-centric mindset
- Strong analytical and strategic thinking abilities
- Excellent interpersonal skills; a high level of trust and integrity, great influencer, respected by partners and customers
- Strong attention to detail
- Familiarity with CRM software and account management tools
What the job involves
- As an Account Director you will be responsible for driving revenue growth and market penetration of the Nintex portfolio across the most strategic and complex customer accounts
- You will own Strategic Segment opportunities end-to-end and are responsible for coordinating resources and managing effective sales campaigns to land the most valuable, high-value customers Nintex serves
- Your primary goal will be to understand customers’ strategic objectives, align our software solutions with their needs, and ensure the delivery of exceptional service
- You will serve as the primary point of contact, ensuring customer satisfaction
- You'll identify new business opportunities and markets, thinking big to drive revenue growth, developing and executing comprehensive sales strategies that align with company objectives
- Build and execute on territory plans to drive seamless execution of new logo pursuits
- Convert leads into opportunities, and subsequently into customers, by utilizing the Nintex sales process and the sales support resources
- Prospect into Strategic companies and close opportunities by effectively and efficiently utilizing all the Nintex resources at their disposal, while also negotiating favorable pricing and terms
- Work closely with Solutions Engineer during the sales process to provide technical insight and tailored solutions for strategic customers
- Gain a deep understanding of customers’ internal business operations and the priorities/personas that drive purchasing decisions to connect Nintex’s solutions to organizational needs
- Identify and leverage compelling new business entryways to facilitate targeted outreach (events, marketing, conferences, groups)
- Develop and leverage relationships within departments at Strategic Accounts to source high-quality opportunities and build diverse relationships within existing customers
- Develop and implement account plans that outline objectives, strategies, and action steps to maximize customer satisfaction and revenue growth
- Detailed account planning and strategy work for every account supported by quarterly business reviews (QBRs)
- Cultivate and nurture relationships with existing customers who can benefit from future solutions on the Nintex product roadmap and identify cross-sell and upsell opportunities
- Understand customers’ business goals and challenges and align our software solutions to address them effectively
- Uncover buyer goals and pain points that can be addressed through Nintex offerings and identify a robust set of business drivers that will help build long-term relationships with the customer
- Negotiate and manage contract renewals and extensions
- Utilize strong product knowledge and technical acumen to conduct effective, high-level demos before bringing in Solution Engineers, connecting prospects’ business objectives to specific Nintex solutions
- Draw on value messaging to conduct product demonstrations and presentations to showcase our software, emphasizing their value and benefits
- Maintain accurate account records, activities, pipeline funnel and sales forecasts in Salesforce
- Provide regular reports on account health, performance, and opportunities to senior management
- Ensure successful implementation and adoption of our solutions
- Optimize usage of Nintex products and deployment
- Monitor customer satisfaction and address any issues promptly to maintain high retention rates
- Act as the voice of the customer, conveying their needs, feedback, and priorities to internal teams, ensuring their needs and concerns are addressed promptly to enhance products and services
- Stay informed about industry trends, competitor offerings, and emerging technologies, providing strategic insights and recommendations to enable customers to stay ahead in their respective markets
- This role is remote, with intentional opportunities to collaborate and connect with your colleagues both async and in person
Our take
Washington-based Nintex has become the global standard for process intelligence and automation, offering the Nintex Process Platform to accelerate a company’s digital transition by managing, automating and optimizing business processes.
The workflow software company, which had a primary focus on contract management lifecycles for HR, legal and sales use cases, boasts over 10,000 public and private sector organizations across nearly 100 countries as customers, from the likes of Amazon and LinkedIn to Microsoft and AstraZeneca.
Most recently, the company announced the launch of Ninetex Apps, a low-code application development platform that allows businesses, IT teams, and partners to quickly build and deploy custom, business-critical applications. With this, the company is positioned for growth, empowering companies to reduce technology spraw, and accelerate their business processes, ultimately helping them stay ahead of an increasingly fast-paced data-driven environment.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Mar 2013
$135m
SERIES B
Total funding: $135m
Company benefits
- Health: Gain the healthcare coverage you need to be the healthiest you
- Career Development: Advance your career through a wealth of employee resources
- Flexible time off: Enjoy flexible schedules and vacation time to balance life and work.
- Wellness: Join a work environment that prioritizes your mental wellness
- Recognition: Receive incentives and rewards for work that is changing the world
Company HQ
West Bellevue, Bellevue, WA
Leadership
Amit Mathradas
(CEO)Joined Ninetex in 2023 as CEO. Prior to that, they were the President and COO at Avalara, the GM and Head of SMB/Merchant for NA at PayPal, and a Senior VP & GM at Web.com.
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