Operations Administrator, Beyondbmi

• 2 + years experience in an administrative or operations support role, ideally in healthcare, technology or another regulated environment
• Strong organizational and time management skills
• Very comfortable working with digital tools (e.g., Google Workspace, Notion, Slack, Asana, or similar)
• Excellent communication skills, both verbal and written
• Professional, proactive, and capable of handling confidential information with discretion

Desirable

• We are seeking a proactive and detail-oriented Operations Administrator to support our growing team
• The successful candidate will play a key role in ensuring the smooth running of administrative and clinical operations, supporting compliance, internal communication, and efficient service delivery in a regulated digital health environment
• Provide day-to-day administrative support to the Operations team
• Track project progress, manage documentation, and drive internal communications
• Help administer and maintain operational systems including HRIS, CRM, Google Drive and CS tools
• Assist in developing and maintaining schedules, capacity planning, and resource allocation to support scalable, high-quality clinical operations
• Liaise with cross-functional teams to ensure alignment between operational and clinical priorities and support the planning of clinical services to ensure that patient care is effectively delivered
• Act as the primary point of contact for all clinicians working with Beyond BMI
• Ensure clinicians are equipped with the tools, access, and information needed to deliver care effectively
• Support the tracking of compliance activities such as license renewals, audit schedules, and clinical governance reviews
• Assist in maintaining and updating regulated documents, including SOPs and patient-facing protocols
• Support the documentation of information security and data management in line with GDPR and other relevant frameworks
• Coordinate the onboarding and offboarding process for employees and contractors, including equipment, access, and documentation
• Maintain accurate records of training, credentials, and HR files