Monetization Services Analyst, Stripe
€57.6-86.4k
More information about location
A financial infrastructure platform for businesses
Be an early applicant
A financial infrastructure platform for businesses
1001+ employees
Be an early applicant
€57.6-86.4k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 5+ years experience in a client-facing role, ideally customer success, consulting, financial services, account management, or sales experience, preferably working with technical products
- Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
- The ability to be detail oriented, but can visualize the larger impact of a series of transactions
- Strong analytical skills and ability to navigate data and people to find answers
- Strong operating rigor, including organizational and time management skills
- A capability to work well with a wide range of people, both internally and externally, including working with a team of sales and services peers
- Motivation and flexibility to work well in a high-growth environment where things change quickly
Desirable
- The ability to trace process impacts from situation to end customers & business financial outcomes
- Knowledge of (or experience in) the payments industry
- Demonstrated professional experience using GSuite, Excel and working with large data sets; experience with SQL is a plus
- Demonstrated project management/consulting experience and the ability to work cross-functionally
- A builder's mindset and a willingness to question assumptions and conventional wisdom
- A passion for learning and solving problems via infrastructure and automation
What the job involves
- The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe
- FinOps uses data and operational excellence to deliver technology solutions, payroll services, operational excellence, and monetization services to Stripe
- We're looking for a Monetization Services Analyst to join our growing team
- This individual will help us improve user experience through accurate and timely onboarding of contracts, workflows and deliver improvements in our integrated financial systems with business partners, financial colleagues, and engineers
- Be responsible for onboarding sold custom contracts into our billing systems
- Comfortable working with legal contracts and have strong attention to detail
- Develop and manage scalable billing and collection processes for complex user agreements and new business operations
- Build scalable and auditable onboarding processes for new and existing users
- Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements
- Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections
- Advocate for the customer to internal stakeholders. Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience
- Help scope, build, and deliver continuous process improvements that enhance operations
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 190 more jobs at Stripe