Sales Development Representative, Ada
AI customer service company
Be an early applicant
AI customer service company
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- If you are looking forward to rolling up your sleeves and making an impact not only on Ada's growth but on the success of the businesses you'll be working with, this role is definitely for you
- You have 8-12 months of SDR experience
- You have excellent written and verbal communication skills
- You’re results-driven but the team is greater than the sum of its parts
- You are deeply curious, crave feedback, and are excited about learning in an accelerated environment
- You are highly motivated and love to make cold calls
- You are an outside-the-box thinker, this job will test your creativity and adaptability
- Previous SaaS experience is a plus, but there are many pathways to sales success
What the job involves
- As a Sales Development Representative, you are representing Ada as the first point of contact with potential clients
- You'll become an expert on communicating the value of our AI Agents, consulting with prospective clients across different industries, learning about their business challenges and goals, and how Ada can help
- You'll go through an amazing training program where you'll gain product knowledge and learn to use a variety of sales tools — including the AI-powered stack our SDR team uses every day to cut research time by ~60% and run smarter, faster outreach
- Crafting and deploying personalized omni channel campaigns to prospective clients
- Qualifying prospective clients on video and phone calls
- Becoming an Ada product expert
- Developing new outbound prospecting strategies, and optimizing existing ones
- Using modern sales tools including Outreach, Linkedin, Gong, Vidyard, and Salesforce
- Collaborating with Account Executives to build long-term relationships with new accounts
Application process
- Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position
Salary benchmarks
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated billions of brand interactions and supports over 320 brands across the globe including Zoom, Facebook and Square. Its technology includes a no-code platform, which lends to its popularity. Ada has focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company HQ
Wellington Place, Toronto, ON
Leadership
Mike Murchison
(CEO & Co-founder)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer, Developer & Co-founder)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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