Sales Operations Specialist, BizAway
+ Equity
Corporate travel booking system
Posted today
Corporate travel booking system
201-500 employees
Posted today
+ Equity
201-500 employees
Company mission
To provide for an easy-to-use and practical solution and cut through all the unnecessary work.
Role
Who you are
- 2–3 years of experience in Revenue Operations, Sales Ops, or CRM Administration
- Hands-on experience with Salesforce CRM (Admin-level skills: automation, workflows, reporting)
- Strong analytical skills and ability to translate business needs into technical solutions
- Comfortable working cross-functionally with multiple stakeholders (Sales, Marketing, Customer Success, Data/BI)
- Excellent communication skills in English
Desirable
- Knowledge of Marketing Automation tools (HubSpot, Pardot, Marketo)
- Familiarity with Customer Success tools (Zendesk, Jira, Service Cloud)
What the job involves
- The Sales Ops Specialist will act as a key member of the Sales Operations team, supporting the operational structure across Sales, Marketing, and Customer Success.
- This role combines technical execution (CRM, automation, reporting) with process optimization to ensure scalable and efficient workflows.
- You will work closely with the Sales Ops Manager, becoming his technical counterpart to execute projects, manage Salesforce governance, and collaborate cross-functionally with Marketing Ops and Customer Success Ops
- Maintain and optimize Salesforce CRM (governance, data quality, automation, validation rules)
- Build and manage dashboards and reports for Sales, Marketing, and Customer Success
- Support weekly and monthly data loads and ensure reporting accuracy
- Design, test, and deploy automation flows in Salesforce and connected tools
- Identify inefficiencies in lead management, pipeline tracking, or account processes, and propose scalable solutions
- Collaborate with Marketing Ops on lead generation tracking and nurturing flows
- Support Customer Success in implementing tracking and operational workflows (Cases, Jira/Zendesk flows, integrations)
- Act as a liaison with the Data team to ensure revenue-related metrics are consistent across platforms (Salesforce, Qlik, internal platform)
- Participate in special projects (e.g., compensation plans, reporting frameworks, customer experience metrics)
- Provide stakeholders with actionable insights from Salesforce and related systems
- Support analysis of KPIs (sales cycle, pipeline health, customer retention metrics)
Our take
BizAway offers a cloud-based platform tailored to streamline the entire corporate travel process, spanning from booking to trip management. With a comprehensive and user-friendly interface, the company's solution not only saves time but also reduces costs for companies and their employees.
Notably, BizAway is the first Travel Management Company (TMC) specialising in business travel to achieve B Corp certification, a testament to its commitment to social and environmental responsibility.
A strategic partnership with Seed Group, affiliated with a member of Dubai's royal family, marks a significant milestone for BizAway's expansion efforts in the UAE region. This collaboration is set to propel the company's growth exponentially, reinforcing its presence in the international business travel sector. With a focus on continuous improvement, BizAway remains dedicated to recruitment initiatives and ongoing platform development, ensuring that it stays at the forefront of innovation in corporate travel solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
73% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2024
$41m
GROWTH EQUITY VC
Apr 2022
$11.8m
SERIES A
Total funding: $59.1m
Company benefits
- Health Insurance
- Employee welfare
- Multicultural environment
- Remote work and flexibility
- Euity in the company
Company HQ
Cerchia dei Navigli, Milano, Lombardia
Leadership
Luca Carlucci
(Co-Founder & CEO)Co-founder and former CEO of BidAway. Co-founder and former Non-Executive Director at CLAME Tech. Previously worked as a Corporate Financial Manager at Cimolai Group.
Flavio Del Bianco
(Co-Founder & CTO)Former Full Stack Developer at MV Labs. Co-founder & former CTO at BidAway. Has worked as a Web Developer at several companies.
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