Director of UX/UI, Pryon
AI-enhanced enterprise knowledge management
Job no longer available
AI-enhanced enterprise knowledge management
101-200 employees
Job no longer available
101-200 employees
Company mission
To help enterprises close knowledge gaps, improve employee productivity, and enhance customer experiences.
Role
Who you are
- Bachelor's degree or higher in one or more of the following subject areas; Computer Science or Computer Programming, Human-Computer Interaction, Interaction Design, Industrial Design, Graphic Design, Psychology, or related
- Expert-level familiarity with modern design and prototyping tools
- 10+ years of professional UX and UI experience
- 5+ years leadership/management experience
- Demonstrated experience leading, building, and mentoring a team of UX and/or UI designers in a SaaS, Science, or Technology environment
- Comprehensive experience creating excellent user experiences/interfaces for enterprise AI or ML software users (Experience with conversational UX is a plus)
- A strong portfolio demonstrating previous UX/UI designs and how those designs/principles drove business results
- Experience in working in Agile methodologies
- Comfortable with ambiguity in a fast-paced and dynamic environment, and able to contribute innovative ideas while paying careful attention to detail
- Execution focus and proven track record of timely and impactful deliveries
- Ability to clearly and effectively communicate and engage with senior level executives
What the job involves
- As Director of UX/UI, you will be responsible for creating strategic direction, leading Pryon’s UX/UI department which will include design as well as front-end/client-side development teams, and providing support across subdivisions and product lines.
- You will work on developing Pryon’s UX/UI strategy, process, and best practices. If you are looking for an opportunity to make a tangible impact in the AI space, we’d love to hear from you!
- Create an exceptional vision and strategy that harmonizes all things UX for Pryon, and lays out the generation of the user experience/user interface (UX//UI) within and across the business units and products
- Build plans that align UX/UI design with product roadmaps for clear and measurable progress towards Pryon’s vision
- Drive design and front-end development, collaborating with with Engineering and Product Management to execute on objectives/projects, both new and existing
- Establish a well-measured approach for solving user experience/interface problems, evaluating how Pryon can improve throughout the customer journey
- Steer customer discussions/feedback to determine our users' challenges and discover strategies to ensure our product’s value is clearly communicated
- Lead, grow, and mentor a team of world class UX/UI designers and and front-end engineers
Our take
Theknowledge gap continues to drain time, money and momentum from organisations of all sizes. Pryon tackles this head-on by turning complex enterprise content into interactive knowledge experiences, delivering fast, accurate answers for internal IT teams, customer contact centres and AI-powered chatbots alike.
Founded by the original inventors of the natural language processing technology behind Amazon's Alexa, Pryon brings rae technical credibility to the enterprise AI space. This pedigree boasts a platform designed not just to sound intelligent, but to truly understand and surface the right information when it matters most.
That momentum is reflected in Pryon's recent progress too. As the company has raised some significant funding, earned recognition from the KMWorld AI50 for Knowledge Management, and was named "AI Data Management Solution of the Year" for its pioneering enterprise AI memory layer technology. Alongside this, Pryon has rolled out major platform updates that significantly reduce model training times while improving accuracy, further strengthening its position as a standout player in enterprise AI.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
East Raleigh, Raleigh, NC
Leadership
Chris Mahl
(CEO, COO & President)Previously, Chris was an Executive VP & Chief Revenue Officer at Opentrons labworks. He is also the co-author of Botkeeper for Dummies.
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