Staff Technical Program Manager, Horizon3

• 6+ years of experience as a Technical Program Manager (TPM) or similar role driving cross-functional technical programs
• Proven track record leading complex, cross-functional technical initiatives involving 5+ teams/departments
• Strong project and program management skills with ability to drive initiatives from conception to completion
• Proven track record of implementing metrics and measurement systems
• Strong analytical skills with ability to translate data into actionable insights
• Experience with modern development practices
• Understanding of agile methodologies and their practical application
• Excellent communication skills with both technical and non-technical audiences
• Experience influencing without authority across engineering organizations

Desirable

• We're seeking a Staff Technical Program Manager, Engineering Effectiveness to drive measurable improvements in how our engineering organization delivers value
• This role focuses on optimizing developer productivity, streamlining workflows, and implementing data-driven practices that accelerate delivery without sacrificing quality
• You'll be the catalyst for making our engineers more effective, satisfied, and impactful
• Unlike traditional engineering management focused on people or products, this role centers on the systems, metrics, and processes that enable engineering excellence at scale
• Own and drive 1-3 major strategic initiatives per quarter that span multiple teams and departments
• Act as the central coordinator and single point of accountability for complex, multi-stakeholder technical projects such as:
• Infrastructure transformations (e.g., database migrations, architecture reworks)
• Platform consolidations or modernization efforts
• Major tooling or process changes affecting the entire engineering organization
• Technical initiatives requiring coordination across Customer Success, Sales, Business Analytics, Product, and Engineering teams
• Navigate competing priorities and build consensus across departments with different objectives
• Define success criteria, track progress, manage dependencies, and communicate status to stakeholders
• Identify and mitigate risks before they become blockers
• Drive initiatives from conception through successful delivery and post-launch measurement
• Design and continuously improve engineering workflows including agile practices, sprint cycles, and release processes
• Identify and eliminate friction points in the development lifecycle from code commit to production deployment
• Strategically drive CI/CD pipeline improvements to reduce cycle time and increase deployment frequency
• Establish engineering best practices and standards that scale across teams
• Define, track, and report on key engineering effectiveness metrics
• Build dashboards and reporting systems that provide actionable insights to engineering leadership
• Translate technical metrics into business impact for executive stakeholders
• Conduct retrospectives and data analysis to identify trends and improvement opportunities
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice