Global Campaign Manager, Trustpilot
Fixed-Term Contract
+ Bonus
Consumer review website
Job no longer available
Consumer review website
1001+ employees
Job no longer available
+ Bonus
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Experienced campaign leader: You have a proven track record in campaign management or marketing operations, ideally within a global or SaaS organization
- Strategic project manager: You are skilled at leading multi-channel campaigns from initial planning through to post-launch reporting
- Collaborative communicator: You excel at managing cross-functional teams and external partners, remaining calm and positive under pressure
- Process-oriented: You’re comfortable using tools like Jira, Google Sheets, Asana, or monday.com to create structure and drive operational excellence
- Change-agile: You bring a natural curiosity to your work and are keen to adapt your approach as our operating model and organizational processes evolve
- Data-informed: You have a strong understanding of creative workflows and are comfortable working with performance reporting dashboards
- Versatile contributor: You are equally comfortable engaging in high-level creative discussions as you are in detailed operational planning
- We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you!
What the job involves
- 12-month FTC
- The way that marketing gets done is changing
- We’re looking for an FTC Global Campaign Manager who can help us on our transformation journey to embrace agentic marketing
- Over these 12 months, you’ll plug into complex and exciting projects that drive our marketing organisation, and entire business, forward
- It’s a pivotal role for someone with a bold growth mindset and both a confidence and curiosity about best practice marketing operations
- Trustpilot’s Studio is looking for a Global Campaign Manager to lead the planning and delivery of high-impact marketing campaigns that reach millions
- As a critical member of our Marketing team, you’ll drive alignment between brand, product, and commercial priorities, ensuring our message remains consistent across global markets
- You’ll be the operational engine behind our most ambitious projects, turning high-level strategies into actionable results while helping us evolve how we work
- If you are motivated by creating structure that enables world-class creativity, we want to hear from you
- The Global Campaign Manager leads the end-to-end coordination and delivery of high-impact global marketing campaigns within Trustpilot's Studio
- Lead end-to-end campaign execution by translating brand and product strategies into actionable project plans and deliverables
- Investigate and make business cases for how AI models and tools can help us deliver excellent marketing
- Drive global alignment by partnering with regional leads and channel owners to ensure consistent rollouts and messaging across all markets
- Manage project lifecycles by scoping timelines, identifying risks, and proactively removing blockers to ensure on-time, high-quality delivery
- Optimize Studio operations by refining planning frameworks and workflow systems to improve efficiency and resource allocation in collaboration with the Marketing Operations team
- Maintain central visibility through a campaign calendar and reporting dashboard to track progress, assets, and key milestones aligned to Marketing Operations defined standards
- Manage budget and external talent, tracking expenditures and overseeing relationships with freelancers or vendors as needed
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.3m
LATE VC
Total funding: $179.2m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
Salary benchmarks
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