Principal Product Manager, Upstart

• 8+ years experience in a product management role focused on consumer growth with demonstrated success leading a team to meet specific KPIs (e.g., lifetime value, cross-sell, upsell)
• Ability to build relationships and effectively collaborate with all levels of the organization, from C-level to individual contributors
• Ability to manage and influence through persuasion, negotiation, and consensus building
• Strong prototyping and experimentation skills, including hypothesis generation, A / B testing, and results analysis

Desirable

• Upstart's Growth team is dedicated to creating a seamless product experience that allows customers to effortlessly discover and access Upstart’s credit products, both for the first time and on an ongoing basis
• By building exceptional, customer-centric experiences, this team plays a crucial role in making Upstart the premier destination for consumer credit, driving growth and unifying Upstart’s product portfolio into a cohesive, multi-product marketplace
• As a Principal Product Manager, you will own the strategy and execution for the product-led growth team, focusing on a company-level priority to create a seamless credit experience for customers, and cross-sell and upsell for Upstart's multiple credit offerings
• You’ll collaborate with cross-functional teams to drive both large-scale initiatives and smaller, data-driven experiments that optimize customer and business outcomes
• Develop and execute strategies to drive growth in loan originations, focusing on driving value for Upstart’s existing customers and enhancing the product experience across multiple credit offerings to build a cohesive multi-product marketplace
• Deeply understand the customer through ongoing collaboration with consumer insights, product marketing, and product teams, ensuring the borrower experience is intuitive, seamless, and meets evolving customer needs
• Collaborate closely across all products at the company, and work with product managers, engineering, analytics, design, and marketing to align goals and streamline processes, ensuring cross-functional coordination and successful delivery of initiatives
• Leverage data-driven insights to make informed product decisions, identifying opportunities for optimization and testing hypotheses to improve key metrics
• Establish and track success metrics to assess the impact of product initiatives, ensuring continuous optimization and improved outcomes
• Make smart trade-offs to inform the ongoing product roadmap, prioritizing the features with the highest ROI and experimenting when necessary