Relationship/Account Manager, Prizeout
$100-150k
+ Equity
5 days a week in office
Ad-tech turning payments into a tool for customer acquisition
Job no longer available
Ad-tech turning payments into a tool for customer acquisition
21-100 employees
Job no longer available
$100-150k
+ Equity
5 days a week in office
21-100 employees
Company mission
To connect customers withdrawing money with brands looking to capture their spending.
Role
Who you are
- 5+ years of experience in a customer-facing Account Management, Sales or Relationship Management role - bonus if in SaaS or FinTech spaces
- Proven ability to drive impact for customers while maintaining strong attention to process and detail
- A natural communicator who can engage effectively with all levels of stakeholders and decision-makers, translating complex ideas into clear, compelling messages
- A strong bias toward action
- Skilled at actively listening to customers’ goals and building high-impact engagement strategies to help them get the most out of the platform
- Excellent time management and confidence in prioritizing across multiple concurrent, time-sensitive projects
- Strong relationship builder with internal teams, focused on shared goals and pushing initiatives forward
- A desire to work in person in our New York City office; this is not a remote position
What the job involves
- Prizeout’s Financial Institutions team is looking for an engaging and detail-oriented Relationship Manager to implement the Prizeout solution and manage relationships with our banking and credit union partners
- In this role, you’ll be responsible for onboarding, implementing, and launching new partners, upselling products and services, assisting with training and product adoption, recommending marketing strategies, and ensuring high levels of satisfaction and retention
- This is an in-office position in our Flatiron office and offers significant opportunities for growth and collaboration
- Act as the primary point of contact for partners, serving as the face of Prizeout and supporting them in optimizing their member experience, with a strong focus on account growth and retention
- Proactively manage a large portfolio, implementing processes to drive operational efficiency and deepen partner engagement
- Identify new sales opportunities within existing accounts, including upselling and cross-selling to maximize revenue
- Navigate our tech stack (Salesforce, Fireflies, Slack, etc.) to maintain accurate records, with a focus on data hygiene
- Build strong relationships with partners and act as their internal champion; ensuring each has an exceptional experience from day one
- Collaborate with new partners to understand their current workflows, pain points and obstacles
- Problem-solve alongside partners and Operations/Product/Engineering as needed
- Take an active role in business reviews and revenue forecasting for your accounts
- Listen, educate, and provide value to partners, acting as their internal advocate – summarizing insights and sharing them internally to help inform the product roadmap
- Collaborate cross-functionally with Sales, Product, Engineering, Marketing, and other teams to best support partner needs
Our take
Performance-based ad tech company Prizeout helps connect brands looking to grow their customer base with companies whose customers need to withdraw funds. With Prizeout, withdrawals are offered in the form of higher-value gift cards for these partner companies. This provides a unique growth engine for brands, as well as a bonus for withdrawing customers.
Prizeout’s strong roster of partnerships demonstrates the broad appeal of its services. The company, for example, expanded into crypto gift cards with RoundlyX, and the Earned Wage Access space with ZayZoon. What's more, it continues to add to the number of brands that offer Prizeout as a cashout service.
This constant expansion provides a necessary boost, as a restricting factor in the appeal of gift cards is how broadly they can be acquired and spent. However, the interest Prizeout has already attracted from these new and fast-developing fintech subsectors is promising, and suggests a bright future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2022
$25m
SERIES B
Dec 2020
$6m
SERIES B
Total funding: $37.5m
Company benefits
- Health - We provide comprehensive health, dental, & vision insurance so you can be your best
- Community - Company happy hours, trivia nights, and corn hole tournaments are just a few of our weekly social activities
- Equity - Invest in the company beyond your desk—we offer all employees the potential to hold company equity
- Growth - Our promote-from-within and continuous learning policies mean you grow along with the company
- Time Off - We know you work better when you have time to rest & recuperate so we offer flexible PTO
- Sweet Office Digs - Our modern Flatiron office boasts a kitchen that is always stocked with goodies!
Company HQ
Midtown Manhattan, New York, NY
Leadership
Brendan Grove
(CTO & Co-Founder)Has a background in Mechanical Engineering, and has worked for companies such as Rigaku Raman Technologies and DraftKings.
David Metz
(CEO & Co-Founder)Was a Trader at AMR Capital Trading, and Founder & CEO of FleetWit. They are also the Founder/CEO of Gaggle Works.
Matthew Denham
(Co-Founder)Worked as a Senior Product Manager at ING DIRECT Australia, before holding Senior Product positions at Haddad & Partners and DraftKings.
Richard Blankenship
(Investor & Co-Founder)An investor in a wide range of companies, including Poker Central, Fuse Technologies and Toto.
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