Delivery Lead, Judge.me
£75-85k
Tue & Thu Office
2 days a week in office (Shoreditch, London)
Re-building trust between merchants and consumers
Job no longer available
Re-building trust between merchants and consumers
21-100 employees
Job no longer available
£75-85k
Tue & Thu Office
2 days a week in office (Shoreditch, London)
21-100 employees
Company mission
A World Trading With Confidence.
Role
Who you are
- Proven track record managing delivery across multiple teams
- Strong understanding of agile methodologies and best practices
- Experience with project management tools and frameworks
- Outstanding communication and stakeholder management skills
- Ability to balance competing priorities and make data-driven decisions
Desirable
- Experience in ecommerce or SaaS environments
- Background in trust products
- Knowledge of product development in high-growth environments
- Familiarity with technical delivery processes
What the job involves
- We're seeking an experienced Delivery Lead to orchestrate our product development across four high-impact teams
- In this crucial role, you'll help shape how Judge.me – Shopify's #1 ranked review solution – delivers trust-building solutions to 430,000+ merchants worldwide
- As our Delivery Lead, you'll be the conductor ensuring our teams move in harmony to deliver our ambitious roadmap
- With our platform processing 70 million orders monthly and generating 2 million+ verified reviews, your ability to coordinate and optimize delivery will directly impact global commerce
- Strategic Impact: Coordinate delivery across four teams building core features used by hundreds of thousands of merchants
- Scale & Growth: Support a rapidly growing platform that's achieved 50% year-over-year growth
- Cross-Team Leadership: Work across the entire business to optimise delivery processes
- Autonomy: Shape and implement delivery practices that will define our next phase of growth
- Orchestrate Delivery: Coordinate and manage roadmap delivery across multiple teams
- Remove Barriers: Identify and resolve impediments to delivery, ensuring teams maintain momentum
- Drive Improvement: Implement and refine agile practices that enhance team effectiveness
- Enable Visibility: Create and maintain delivery frameworks that provide clear progress insights
- Foster Collaboration: Facilitate cross-team communication and coordination
- Manage Dependencies: Identify and coordinate cross-team dependencies to ensure smooth delivery
Salary benchmarks
Our take
Founded in 2015, Judge.me is a review software provider enabling e-commerce brands to collect and display customer reviews. By showcasing this form of social proof, stores and businesses can increase sales and consumer confidence by leveraging authentic user-generated content (UGC) to boost conversions, traffic, and engagement.
Whilst there are other players, including Yotpo and Loox, Judge.me boasts an affordable and simple payment plan for its 500,000+ customers. The company holds the "Built for Shopify" status and continues to play a key role within the Shopify partner ecosystem
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Nov 2011
$0.1m
SEED
Total funding: $0.1m
Company benefits
- 🥗 Weekly team breakfast, lunch, dinner
- 🎭 Quarterly events
- ⏰ 'No overtime' culture
- 🧥 No dress code, wear whatever you want
- 🏡 Hybrid Remote/Office working
- 💻 Company laptop
- ⛑️ Private Health Insurance - Vitality
- 🎁 Perks at Work Account
- 💸 Salary Sacrificed Pension + Financial Wellbeing Support - Mintago
- 🏖️ 30 days leave + bank holidays
- 🌍 4 Weeks Working from Anywhere per year
Company values
- Work Hard and Be Dependable. Trust is built in the details. We deliver on every commitment, no matter how small, because we believe every interaction matters. Our consistency creates confidence for everyone in the commerce ecosystem
- Always Improving. The world of commerce never stands still – and neither do we. Our product will continuously evolve by learning directly from our community and market demands. This mindset ensures we're always moving forward, together
- Be Open. We thrive on diverse perspectives and honest dialogue. By approaching challenges with curiosity and receptiveness, we learn from each other and build better solutions together
- Be Down to Earth. Real connections matter. We believe in authentic, straightforward communication that makes everyone feel valued and understood. By staying grounded, we create an environment where genuine relationships flourish and trust naturally grows
- Teach what you Know. Knowledge multiplies when shared. From mentoring teammates to supporting our community, we believe that openly exchanging expertise and insights helps everyone succeed
Company HQ
London, UK
Articles
Leadership
David Freeman
(CEO)Previously Head of Crisis, Risk and Resilience at Amazon, and COO at DirectID.
PJ Celis
(Founder and Chairman)Previously Head of Marketing at DocDoc Pte. Ltd.
People progressing
Anna started as a Data Scientist in 2021, before moving into Product Management in 2022. She has since been promoted to Lead the function as of July 2024.
Fabrizio joined as Head of Marketing in July 2024 and was quickly promoted to Chief Growth Officer in January 2025.
Shiny originally started as a Customer Support Agent in Vietnam in 2020, before becoming the Vietnam Team Lead in the same year. She is now Head of Support!
Diversity, Equity & Inclusion at Judge.me
- At Judge.me, we are inspired by the diverse and unique backgrounds and perspectives of each and every one of our team. We always hire the best candidate, regardless of their age, identity, or background. We are proud to have a super diverse workforce and employees from a wide variety of backgrounds and experiences.
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