Director of Site Reliability Engineering, Clover Health
$187-243k
+ Equity + Performance-based bonus program + ESPP
Healthcare technology company
Be an early applicant
Healthcare technology company
501-1000 employees
Be an early applicant
$187-243k
+ Equity + Performance-based bonus program + ESPP
501-1000 employees
Company mission
To improve the quality of life of our members and physicians by reducing doctor-insurer friction and increasing visibility into the health of each patient, leading to improved care.
Role
Who you are
- You have 6+ years managing an SRE team and 10+ years of hands-on SRE or infrastructure engineering experience
- You're deeply comfortable with our core stack: Kubernetes, GCP (GKE, Cloud SQL, Pub/Sub, GCS), Terraform, Helm, ArgoCD, PostgreSQL, and Prometheus/Grafana
- You have strong programming skills in Python and/or Go, and you're comfortable writing and reviewing infrastructure tooling code — including using AI coding tools to do so
- You have experience with CI/CD pipelines (GitHub Actions) and a track record of building or improving developer tooling and automation
- You have sound build vs. buy judgment — you default to the right answer, not the easiest one, and you're comfortable building internal tooling when existing solutions don't fit
- You have experience leading teams across multiple time zones and a track record of developing engineers into strong technical contributors
What the job involves
- We're looking for a Senior Manager of Site Reliability Engineering to join our team
- You'll lead a team of ~10 SREs across North America, UK, HK, and New Zealand — owning both the day-to-day operations and the long-term technical direction of the SRE organization
- This role sits at the intersection of people leadership, technical depth, and strategic partnership: you're here to make Counterpart’s infrastructure reliable, scalable, and cost-efficient — and to transform the SRE team's engagement model from reactive support to proactive collaboration with our product engineering pillars
- As a Senior Manager, Site Reliability Engineering, you will:
- Lead and grow our SRE team of ~10 engineers, including hiring, retention, career development, and performance management across multiple time zones (US, HK, NZ)
- Build strategic partnerships with product engineering pillars — shifting SRE from reactive, ticket-based support to proactive co-ownership of reliability outcomes
- Scale our multi-tenant infrastructure to support new customer onboarding and growing patient populations
- Own cloud cost management and FinOps practices, building frameworks that balance cost control with reliability and performance
- Champion developer self-service and platform engineering. Build self-service capabilities so product teams can manage routine operations without filing SRE tickets. Establish SLOs/SLIs for critical services and improve alert quality so every page is meaningful
- Ensure the SRE team is fully leveraging AI tooling in their workflows — using tools like Claude Code for IaC generation, log analysis, root cause investigation, and automating repetitive work — at the same level as the rest of engineering
Our take
Clover Health is a medical insurance company operating as a Preferred Provider Orgaization for Medicare Advantage, the Medicare plan for elderly American citizens. It aims to reduce the doctor-insurer friction to increase visibility into the health of patients.
Supported by Clover, physicians are able to focus on people rather than paperwork. It offers patient-centered analytics and a dedicated care management team, so it is able to rapidly identify potential healthcare risks and provide preventative care. This helps to provide a more sophisticated level of care than existing providers.
Over the years, Clover Health has performed well in a rapidly growing market, despite hitting profitability issues back in 2021. The company smartly focussed in on this issue, and is now expecting to reach profitability in 2026. With the growing number of elderly Americans, the market is only going to get bigger, presenting an opportunity for even bigger growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2019
$500m
SERIES E
May 2017
$130m
SERIES D
Total funding: $925m
Company benefits
- Paid parental leave and a life insurance policy
- Commuter benefit program
- 2 paid volunteer days for an organization of your choice
- 401(k) contributions
- Home office reimbursement for full-time employees
- 18 paid vacation days, 9 paid sick days, 10 company holidays, and a floating holiday
- Medical, dental, and vision plans; healthcare and dependent care FSA as well as a health and wellness benefit
Company HQ
Downtown, Nashville, TN
Leadership
Vivek Garipalli
(Founder & Executive Chair)They started out in Healthcare Investment Banking with Credit Suisse before joining the Blackstone Group. They also worked in Private Equity at J.P. Morgan, and co-founded Ensemble Health Partners and CarePoint Health System.
Aric Sharp
(CEO)Has a history of successfully leading healthcare start-up, turnaround, and transformation efforts in a variety of settings including physician practices, clinically integrated networks, large health systems, and insurance products.
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