Head of Communications, Nooks
Agent workspace for intelligent outbound
Open for applications
Agent workspace for intelligent outbound
201-500 employees
Open for applications
201-500 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- 10+ years of experience leading content, communications, editorial, or thought leadership programs at high-growth B2B SaaS companies
- Exceptional storytelling and narrative-building skills: you know how to uncover the stories that matter and translate ideas into compelling narratives that capture attention, shape perception, and inspire action
- Exceptional writing and editing skills: you can make complex ideas simple, compelling, and memorable
- Experience developing executive thought leadership, original research, and integrated content strategies
- Experience managing public relations and external communications programs
- Strong editorial instincts: you know what stories earn attention and which ones don't
- A strategic thinker who can connect company strategy to compelling market stories
- Equally comfortable developing strategy and rolling up your sleeves to execute
- Strong cross-functional collaborator with the ability to influence across teams and executive stakeholders
- Experience marketing to enterprise buyers, ideally sales, RevOps, or go-to-market leaders
What the job involves
- We're looking for our first Head of Communications & Content to build the storytelling engine behind the Nooks brand
- Nooks is redefining how sales teams prospect and sell, using AI to replace the busywork of outbound with real conversations
- As we scale, we need a founding storyteller to turn our product and customer momentum into a market narrative that elevates the elevates the conversation about Nooks
- Reporting to our CMO, you’ll partner with her and our founders to bring Nooks' market narrative to life across every external channel
- You'll own the communications and editorial strategy that transforms our point of view into original research, thought leadership, executive communications, PR, social media, and the content that powers our go-to-market
- This is a rare "build it from scratch" opportunity: you'll be Nooks' first communications and content hire, setting the strategy and operating model with the autonomy of a leader and the craft of a top-tier individual contributor
- You'll also build and lead an ecosystem of agency partners, freelancers, and AI tools to scale your impact, laying the foundation for a Communications & Content function that will grow over time
- You'll partner closely with Marketing, Product, Sales, Customer Success, and our executive team to establish Nooks as the leading voice in AI for revenue teams
- Build our editorial strategy
- Own Nooks' editorial strategy and integrated content calendar across every channel
- Develop flagship content and oversee its execution through a mix of in-house creation, agency partners, and freelance contributors
- Ensure every piece of content reinforces our market narrative and supports business priorities
- Build repeatable editorial processes and quality standards that scale
- Lead original research and thought leadership
- Develop recurring research programs and benchmark reports that establish Nooks as an authority in AI for sales
- Partner with research vendors, agencies, and internal stakeholders to produce high-quality, data-driven thought leadership
- Turn proprietary customer insights into compelling stories the market wants to read and share
- Lead communications and PR
- Own Nooks' external communications strategy
- Manage PR agencies and external communications partners
- Drive proactive communications around launches, research, customer stories, milestones, and company news
- Build relationships with journalists, analysts, podcast hosts, creators, and industry influencers
- Evolve our social presence
- Refine Nooks' social media strategy to strengthen our thought leadership and enterprise credibility
- Develop executive and corporate social programs that amplify our point of view while staying authentic to each voice
- Build on the strong engagement that already exists within the SDR community, helping connect that grassroots enthusiasm with a broader enterprise audience
- Build the foundation
- Establish the operating model for Communications & Content, including agencies, contractors, editorial workflows, measurement, and AI-enabled content production
- Identify where external partners can accelerate execution while maintaining a high bar for quality
- Build the systems, processes, and team blueprint that will support a growing Communications & Content organization over time
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyze and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, two of which came in 2024 off the back of massive momentum and growth for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company benefits
- Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
- Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
- Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
- Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
- Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
- Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
- Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
- Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Co-Founder & CPO)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(Co-Founder & CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan Lee
(Co-Founder & CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 40 more jobs at Nooks