Sales Associate, Brilliant Earth

Salary not provided

The targeted budget for this position is $25/hour. + Sales Incentives Program + Bonuses

Entry and Junior level

San Francisco Bay Area

Office located in Palo Alto, CA

Sustainable and inclusive fine jewelry

Be an early applicant

Sustainable and inclusive fine jewelry

501-1000 employees

B2CRetailSustainabilityFashioneCommerce

Be an early applicant

Salary not provided

The targeted budget for this position is $25/hour. + Sales Incentives Program + Bonuses

Entry and Junior level

San Francisco Bay Area

Office located in Palo Alto, CA

501-1000 employees

B2CRetailSustainabilityFashioneCommerce

Company mission

To cultivate a more transparent, sustainable, compassionate & inclusive jewelry industry.

Job

Company

Role

Who you are

A passion for the customer
A drive to exceed goals
A keen eye for details
Clear and concise communication
A team player mindset

What the job involves

As a Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat!
These team members assist our customers in finding their best jewelry match from our luxury product line
Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options, creating memorable and personalized experiences for each customer
Proactively manage and respond to a high-volume of leads and active customers to achieve sales targets
Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry

Our take

Brilliant Earth has been working since 2005 to provide luxury, ethically sourced jewellery direct to consumers. The company specializes in diamonds from Canada, Botswana and Russia, and successfully went public in 2021.

Sourcing conflict-free gemstones is an increasing priority in jewelry purchasing, especially for Brilliant Earth’s predominantly Millennial and Gen Z customer base. This may prove interesting terrain to navigate: whilst these generations are more inclined towards eCommerce, high-end jewelry shoppers have proven resistant to shopping online. So Brilliant Earth may need to maintain its brick-and-mortar showrooms.

Scaling up their online presence, however, may help them net a good share of what continues to be a highly fragmented market. Much may depend going forward on how far luxury jewelry customers are willing to make the digital switch in their purchasing habits. With companies like Signet Jewelers reporting substantial boosts in eCommerce sales, there may yet be an appetite for it, and Brilliant Earth's IPO in 2021 has helped it gain wider recognition.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

79% female employees

11% employee growth in 12 months

Glassdoor (3.3)

Trustpilot (4.1)

Company

Company benefits

Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!
401k match. We know that saving for the future is important. That's why we offer a generous 401k match
Paid Time Off. We know it is important to recharge and relax- you’ll accrue 3 weeks of PTO in your first year
Disability and Life insurance. 100% employer-paid
Pre-Tax Commuter Benefits
Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings
Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry
Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling
Giving Back and Volunteer Opportunities. In additional to our giving back programs, our teams support local initiatives and spend time together by volunteering

Company HQ

Financial District, San Francisco, CA

Leadership

Beth Gerstein

(Co-Founder & CEO)

They worked as an Associate at Booz Allen & Hamilton, and then studied for an MBA at Stanford.

Eric Grossberg

(Co-Founder & Executive Chair)

They are a Harvard and Stanford Business School graduate who started out as a Business Analyst at McKinsey. They initially served as Brilliant Earth's co-CEO.

Salary benchmarks

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