Senior Solution Engineer, Ironclad
Customer Accounts
$160-190k
OTE
Offers equity and commission
Enterprise software for managing contracts
Open for applications
Enterprise software for managing contracts
501-1000 employees
Open for applications
$160-190k
OTE
Offers equity and commission
501-1000 employees
Company mission
To power the world’s contracts.
Role
Who you are
- Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact
- Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise
- Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad’s prospect-facing solution experts
- Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer
- Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams
- Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data
- Experience: 3+ years of Solution Engineering experience. Experience in AI and LLM-based applications
What the job involves
- Solution Engineers (SEs) are Ironclad Sales Team’s pre-sale technical experts
- SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation
- At Ironclad, SEs are creative, value-driven technology experts that love to engage with people
- They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design
- With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them
- SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop
- Listen to prospects' needs and goals. Listening is our #1 strength
- Design, build and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows
- Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad
- Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly
- Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product
- Partner with your aligned Sales Leader to support pipeline generating activities and overall team success
Our take
Business contracting is often inefficient and messy, with approvals required from various stakeholders and many processes still paper-based. Ironclad is a platform that digitises, automates, and streamlines contract workflows, allowing legal teams to focus on legal work rather than paperwork. Ironclad’s platform features collaborative tools that facilitate business operations and extract and catalog contract metadata, making information easier to access and act upon. Its enterprise customers include Dropbox, Mastercard, Pixar, Fox, and L’Oréal.
Despite its success, Ironclad faces competition in the $3 billion contract lifecycle management industry from major players like DocuSign and emerging ones like Contractbook. The company recently announced Ironclad Signature, marking its entry into the $25 billion eSignature market. The new feature speeds up the signature process by an estimated 80% and provides summaries and approval histories to users. This new tool is expected to strengthen Ironclad's position in the sell-side contract lifecycle management market.
Additionally, Ironclad introduced value-based pricing, charging only for completed, signed agreements, unlike other providers who charge for every signature packet sent out. Ironclad, backed by investors like Accel, Sequoia, Y Combinator, and BOND, remains committed to innovating and maintaining its leadership in the contract lifecycle management space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$150m
SERIES E
Dec 2020
$100m
SERIES D
Total funding: $334.1m
Company benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
Company HQ
South Beach, San Francisco, CA
Leadership
Cai GoGwilt
(CTO & Chief Architect)Studied HSPS at Cambridge, and Computer Science at MIT. Was a Summer Technology Analayst at Goldman Sachs. Worked as a Research Assistant at MIT. Was a Software Engineer at Palantir.
Jason Boehmig
(CEO)Former Corporate Lawyer at Fenwick and Professor of Law at the University of Notre Dame before founding Ironclad in 2014.
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