Marketing Strategy and Operations, Stripe
Product Marketing
$136.4-204.6k
More information about location
A financial infrastructure platform for businesses
Job no longer available
A financial infrastructure platform for businesses
1001+ employees
Job no longer available
$136.4-204.6k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 5+ years of work experience
- 3+ years of experience in a combination of program management, product management, business operations, strategy and operations, finance, and consulting
- Effective communicating at all levels of an organization from executives to project teams
- Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and build trust with senior leaders
- Thrive in solving ambiguous problems and see opportunities where others see chaos
- Relentless focus on users and solving for their needs and wants
Desirable
- 5+ years of experience in a technology company
- 3+ years of experience working directly with C-level executives and their direct reports
- 3+ years of experience in business operations, strategy and operations, or consulting
- 3+ of experience with sales and marketing technology
- 3+ years of experience running recurring planning processes
- 2+ years of experience in a product marketing function
- 2+ years of experience as a product manager or technical program manager
- 2+ years of experience planning and writing internal communications
- Experience developing and using a marketing investment framework
What the job involves
- The Marketing Strategy and Operations team is responsible for organizational effectiveness and transformational programs
- We help create the processes and conditions for high performance by others
- We partner closely with the CMO and the marketing leadership team to drive strategy, operations and planning across the marketing and sales development organization
- And we lead programs that make things noticeably better for internal and external users
- This role will report into the Marketing Strategy and Operations team, while embedding in the Product Marketing (PMM) organization
- Partner closely with the Head of PMM and the PMM leadership team to improve operational efficiency
- This will range from helping us drive our planning process, to introducing playbooks to improve our launch process, to creating systems and programs that make the PMM team partner more effectively with partner teams across Marketing, Sales, and Product
- Lead strategic, high-impact projects in support of our PMM strategy (e.g., synthesizing user research and market to drive recommendations for growth and strategic focus)
- Partner with PMM leadership for the efficient running of the PMM organization. Create processes and conditions that enable the PMM teams to do their best work, efficiently
- Partner with the Head of PMM and PMM leadership team to develop and deploy an investment framework to guide resource allocation decisions. Use the framework in planning cycles and whenever we make key investment decisions
- Partner closely with the finance, people, and GTM operations teams to drive planning processes including investment decisions, strategy updates, operational plans, targets and goals (OKRs), and communication plans
- Independently define programs to address specific problems. This includes scoping, setting Prepare summaries of organizational performance and progress for weekly, monthly, and quarterly business reviews, monthly internal newsletters, and all hands meetings
- Write clear and concise internal documents, slides, emails, and Slack messages to summarize plans, priorities, results, celebrate wins, and more. Drive alignment, inform, and lead change with effective communication
- Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions
- Bring your experience and contextual knowledge to bear on the problems that teams need to solve
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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