Global Sales Operations Specialist, Docplanner

Salary not provided

+ Employee Stock Ownership Plan after 6 months with us

SQL

Tableau

Looker

Salesforce

Hubspot

Zapier

Junior, Mid and Senior level

Remote from Europe, UK

More information about location

Booking platform and management software provider for doctors

Job no longer available

Booking platform and management software provider for doctors

1001+ employees

HealthcareB2CB2BPersonal healthMarketplaceInternal toolsSaaS

Job no longer available

Salary not provided

+ Employee Stock Ownership Plan after 6 months with us

SQL

Tableau

Looker

Salesforce

Hubspot

Zapier

Junior, Mid and Senior level

Remote from Europe, UK

More information about location

1001+ employees

HealthcareB2CB2BPersonal healthMarketplaceInternal toolsSaaS

Company mission

To help people live longer, healthier lives.

Job

Company

Role

Who you are

If you’re passionate about improving systems and driving clarity, this role is for you
2–6 years of experience in consulting, BI, analytics, operations, or business development
Fluent in English; Spanish, Portuguese, Polish, or other languages are a plus
Educational background in STEM or business-related fields
Strong analytical thinking and ability to translate data into actionable decisions
A track record of delivering projects end-to-end — from problem definition to implementation
Comfortable collaborating across teams and working with multiple stakeholders
Clear and concise communication skills, both written and verbal
Familiarity with tools like Salesforce, HubSpot, Zapier, Looker Studio, Tableau, or similar
Confident working with data — analyzing large datasets to spot trends, issues, and opportunities
Basic working knowledge of SQL or similar tools to extract and manipulate data

What the job involves

We’ve grown from a small Polish startup into a global SaaS company. As local sales teams developed their own processes, it's now time to align and scale — standardizing operations, boosting efficiency, and ensuring every market has fast, reliable access to the tools and data they need
We're hiring a remote Global Sales Operations Specialist to join our Global Sales team
You'll help unify sales processes, support daily operations, and build scalable solutions. Our goal: be strategic partners to local teams, solving problems and accelerating growth
Be the main operational partner to the Sales teams across the globe
Analyze local processes and develop solutions and processes that fit multiple countries’ needs
Help drive implementation of global projects in coordination with local structures
Be a guardian of quality and consistency in our systems
Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas
Query datasets from different sources, turn data into information and information into insight
Design, implement & maintain metrics, dashboards, and reports
Oversee KPIs and performance of local teams, be the first person to detect ‘red-flags’
Make sure that our data is clean, and the processes are aligned
In this role, you’re working super closely with - and reporting directly to Jorge, our Global Head of Sales Operations

Application process

Here’s what the process usually looks like (though it might vary slightly depending on the role):
Intro Chat – A first call with our Talent Partner Ainhoa to explore mutual fit around relevant skills, value alignment, and motivation
Hiring Manager Interview – A deeper dive into your experience and aspirations with your future manager Jorge (Global Head of Sales Ops), who you’ll be reporting to in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too
Business Case – Dedicated prep time to showcase your problem-solving and strategic thinking, followed by a collaborative session with Jorge and Lluís to walk through your findings together
References & Offer!

Our take

Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for over 22M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.

What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polish tech solutions provider.

These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

11% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 6 rounds)

May 2019

$93.6m

SERIES E

May 2017

$17.6m

SERIES D

Total funding: $146.4m

Company benefits

English classes
Stock Option plan

Company HQ

De Weteringschans, Amsterdam, Netherlands

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