Staff Product Manager, Pantheon
Platform
CA$155-190k
+ Equity
More information about location
Website operations platform
Open for applications
Website operations platform
201-500 employees
Open for applications
CA$155-190k
+ Equity
More information about location
201-500 employees
Company mission
To make the web a first-class platform that delivers results, one that empowers marketing and development teams to take control of their websites.
Role
Who you are
- 8+ years in relevant B2B SaaS Product Management experience in an agile and highly dynamic environment
- A data-driven approach to decision making, balanced with strong product intuition
- Proven experience with platform or infrastructure products that serve both internal teams and external customers
- A mindset for working incrementally, breaking down complex systems into smaller pieces, and using prototypes and experiments to quickly test hypotheses
- Technical aptitude with ability to quickly build expertise in unfamiliar domains and contribute meaningfully to technical discussions
- Strong communication and presentation skills with the ability to craft business cases and narratives that inspire and influence change
- Experience collaborating with engineering teams on architectural decisions and technical trade-offs that support business objectives
- Demonstrated ability to translate user needs into technical requirements and keep engineering teams focused on customer outcomes
- Experience with containerization, cloud platforms (preferably Google Cloud Platform), and scalable infrastructure
What the job involves
- Pantheon is looking for a Staff Product Manager to join our driven and highly collaborative Product Management team. This role supports our Platform area in delivering modern, secure, scalable infrastructure that powers thousands of websites and helps developers to build with confidence and speed
- Reporting to the Director of Product, Platform & Developer Experience, you'll join the working area delivering the critical backbone of Pantheon's offering. Together with the edge, observability, and DevEx teams, you'll help to ensure reliability, performance, and developer productivity across the WebOps ecosystem
- Collaborate with internal teams to understand their product strategies and identify how the platform can best support them
- Define long-term platform strategies that balance technical sustainability, security, business goals, and user needs
- Prioritize platform initiatives based on impact, feasibility, and alignment with company objectives
- Design platform primitives and patterns that enable internal teams to build features independently without requiring bespoke support
- Champion standardization and reusability across the platform to improve developer productivity and reduce technical debt
- Identify opportunities to enhance platform capabilities that unlock new product possibilities
- Balance immediate needs with long-term platform health and evolution
- Evaluate competing technical approaches with architects and engineering leads, weighing trade-offs to reach design decisions that support business goals
- Break down complex systems into component parts and identify paths for incremental improvement
- Advocate for architectural decisions that support business objectives while maintaining technical integrity
- Provide guidance to technical teams on customer priorities to keep development focused on high-impact outcomes
- Engage with the internal teams and customers to gather insights and feedback
- Collaborate with User Researchers to conduct user interviews, surveys, and usability studies to understand user behaviors and preferences
- Use feedback to iterate on product features and enhance the overall overall developer experience
- Work closely with engineering, design, and marketing teams to ensure the successful execution of the product roadmap
- Collaborate with customer support to address user issues and provide timely resolutions
- Communicate product updates and releases to internal teams and external stakeholders
Our take
In today's digital landscape, website hosting is a critical component for businesses, and the demand for fast, reliable, and scalable hosting platforms is higher than ever. The competition is fierce, with major players like GoDaddy, Ionos, AWS, and WP Engine dominating the space.
One standout in this crowded market is Pantheon, a leading WebOps platform designed to deliver high-performance hosting for content-driven websites. Pantheon's unique value lies in its ability to provide seamless collaboration between developers and marketers while ensuring fast, reliable website performance. It's a platform that goes beyond traditional hosting by offering powerful tools for managing websites and scaling them as needed - making it a go-to choice for many organizations.
Pantheon has continuously innovated to stay ahead of the competition, with significant investments driving its growth. Initially focused on hosting solutions for WordPress and Drupal websites, it now offers content management as a service. This expansion was bolstered by significant funding, fueling further product development and the introduction of new features like personalization and analytics. These efforts have reinforced Pantheon's position as a leader in the WebOps and hosting space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$100m
SERIES E
Mar 2019
$40m
SERIES D
Total funding: $196.8m
Company benefits
- Health & Wellness: Taking care of you and your family is important to us. Our healthcare benefits program delivers choice and value so you can prioritize your health
- Remote & In-Office: We believe in a flexible employee experience, our San Francisco office is a center for collaboration and connection, but it's not the only place this happens
- Flexible Time-Off: We encourage work/life balance. Take time off when you need it, and return ready to make magic on the internet when you're ready and refreshed
- Monthly Book & Gym Allowance: One of the many ways we enable our team to take control of their development and wellness is to take advantage of our books and gym membership allowance
- Promoting Inclusivity: We strive to have a culture where Pantheors across the globe feel a high sense of belonging and engagement. We have several programs in place to help cultivate inclusion at Pantheon, including educational events, open forums, and training opportunities
- Giving Back: We believe in cultivating passion and giving back to the community we live and work in. Pantheon offers a Donation Matching program of $500 per employee and holds multiple team volunteer opportunities throughout the year
- Employee Resource Groups: Our Pantheon Resource Groups (PRGs) allow employees to connect, support each other, and spread awareness
- Professional Development: We support employee learning and development through company led-training, leadership forums, and full access to LinkedIn Learning's catalogue of courses
Company HQ
Chinatown, San Francisco, CA
Leadership
Sameer Kazi
(CEO)Joined Pantheon in 2024 as CEO. They have also served as the Managing Director of Operating Capital since 2015. Previously they were the President of ActiveCampaign and CEO of Cheetah Digital.
Josh Koenig
(Co-Founder & CSO)They were part of the team that drove the first high-profile public Drupal use-case with the Howard and Dean campaign in 2003. They then went on to found the Drupal Dojo, an online learning community for developers, and to co-found the premiere Drupal agency in San Francisco, Chapter Three.
David Strauss
(Co-Founder & CTO)After co-founding Four Kitchens, a successful Web Development shop, they found themselves gravitating away from the customer client work and towards infrastructure solutions. Large clients like NBCUniversal, The Economics, and Wikimedia had already benefited from their scalability and database optimization work.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 1 more job at Pantheon