Senior Product Manager, Pie Insurance
Claims Systems
$135-170k
+ Equity
More information about location
Small business insurance
Open for applications
Small business insurance
201-500 employees
Open for applications
$135-170k
+ Equity
More information about location
201-500 employees
Company mission
To make insurance less expensive, simpler, and more transparent for small business owners.
Role
Who you are
- A minimum of 8 years of Product Management experience or related work which can include: financial analysis, underwriting, or general data analysis focused work is preferred
- Working knowledge with SQL, Looker or other analytical tools is preferred
- Good understanding of agile processes and skills with Confluence, Jira or similar tools
- Successfully built features and managed a product area for systems that seamlessly fit within a larger business ecosystem
- Participated in writing product requirements, documents and user stories
- Managed a product area, identifying and managing requirements through problems to solution
- Navigated design challenges with the help of stakeholders and Engineering leaders to come to viable solutions
- Demonstrated ability to communicate how their current requirements, user stories align to the business strategy overall
- Demonstrated experience incubating new solutions, ideas, and strategies through technology, and doing what it takes to bring those ideas to market quickly and on-time
- Ensured quality assurance is balanced with timelines and priorities
- Used qualitative and quantitative data to generate actionable insights, and leveraged those insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business
- Created and managed prioritized roadmaps and the vision for your areas of product while connecting the dots to contribute to company strategy and vision
- Proactively identified stakeholders impacted by your area of ownership and worked with those stakeholders to understand, assess and implement their most important requirements into product decisions
- You do not by default accept the answer: “this is the way we’ve always done it.” You have a passion for disrupting the status quo and want to change how insurance is done
- Advanced interpersonal skills used for persuading, negotiating, and quickly building relationships
- Successfully motivated and coached team members to push through challenges
What the job involves
- The Senior Product Manager - Claims is a skilled product practitioner with demonstrated ability to drive significant business impact through the full product lifecycle
- They operate with high autonomy in complex business domains while maintaining appropriate engagement with leadership in strategic direction
- They identify and execute on high-value opportunities, build effective cross-functional partnerships, and deliver measurable outcomes that advance Pie's strategic goals
- You will report to the Director of Product and work closely with Claims leadership, claims system administrators, and cross-functional partners to identify opportunities, prioritize initiatives, and drive end-to-end execution from conception to impact measurement
- Building out innovative, disruptive, easy-to-use insurance applications, purchase experiences that help optimize conversion, empower our internal support teams to be as efficient as possible
- Align our product roadmap with business and consumer goals, ensuring best-in-class applications that drive business growth and continually disrupt the existing landscape
- Prioritize feature development and workstreams to maximize growth, speed-to-market, and create high-quality products, always challenging the status quo and striving to solve problems innovatively
- Take full ownership of your products, ensuring quality delivery and business outcomes while maintaining a scrappy, results-driven approach
- Write clear and easy-to-understand user stories and contribute to the development of the product roadmap to align with broader team and company goals
- You will build strong, collaborative relationships with stakeholders, ensuring product decisions align with strategic objectives and contribute to long-term business success
- Key Outcomes For First 12 Months
- Develop and implement a strategic roadmap for Claims platform capabilities, prioritizing initiatives that enhance support for mid/high-risk small and medium-sized businesses based on business impact and feasibility
- Design and implement solutions to accelerate early claims intervention, driving timely First Notice of Loss (FNOL) submissions
- Establish a measurement framework for key claims metrics, including timeliness, severity management, and stakeholder satisfaction, with dashboards to enable data-driven decision-making across the Claims organization
- Design and deploy the first version of a closed-loop feedback system between Claims and Underwriting to reduce information lag and provide actionable insights for risk management
- Integrate the Claims domain into Pie's Product Operating Model, adapting ceremonies and workflows to fit the third-party Origami platform while maintaining agile principles
- Build strong, collaborative relationships with Claims leadership, Origami platform administrators, and key stakeholders to align priorities and establish yourself as a trusted product partner
Our take
Historically, it’s been extremely cumbersome to qualify, onboard and manage workers’ comp insurance, particularly for America’s small businesses which haven’t been prioritized by larger carriers. That’s left small businesses often stranded with expensive and low-quality coverage.
Pie Insurance is changing all that through its technology-first model. Using data and analytics to better comprehend risk and speed up the decision-making process, it reduces the time to make an underwriting decision to a few minutes. Facing only legacy competition in an industry ripe for disruption, Pie Insurance has enjoyed rapid growth and received significant investment funding from backers in the InsurTech space.
Having recently acquired a nationally licensed insurance company, Pie Insurance is now able to directly issue its own policies nationwide. Currently available in 38 states, it will be aiming to expand its operations into the remaining states and territories to provide insurance to small businesses across the entire USA.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2022
$315m
SERIES D
Mar 2021
$118m
SERIES C
Total funding: $620.3m
Company benefits
- Flexible work: Pie offers in-office, hybrid, and remote work options so you can create the work environment that's best for you
- Fully paid health care: Pie covers the health, vision, and dental premiums for full time employees and covers a percentage of premiums for spouses and children
- Equity and 401k: We think you should get a piece of the pie, so in addition to equity, Pie contributes to your retirement through a 401k
- Generous PTO: We want to make sure Pie-oneers have time to balance a rewarding work life and fulfilling personal life
- Parental leave: Pie knows your family is important, providing 100% compensation for the first three months of parental leave, as well as a generous return to work plan
- Caregiver leave: Pie offers caregiver leave so you have the time to dedicate to those who need your care
- HSA and Health FSA: Pie contributes $1,500 for individuals and $2,000 for family HSAs per year. Employees have the option to contribute to a Health FSA
- Dependent Care FSA: To help care for your dependents, Pie allows employees to set aside pre-tax dollars to be used for expenses like babysitters, daycare, summer camps, etc
- Pet insurance: Pie understands your pet is family and their care can be costly when they're not feeling well. The plans provide reimbursement for common needs like exams, vaccines, x-rays, prescriptions, and much more!
Company HQ
Union Station, Denver, CO
Leadership
Dax Craig
(Co-Founder & President)MD of 11x Holdings which invests in commercial and residential real estate. Also Co-founded Valen Analytics, a data and analytics provider for property and casualty insurance.
John Swigart
(Co-Founder & CEO)Previously CMO for RapidFinance. Also worked as CMO for Esurance, starting off as VP of Finance in 2000.
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