AI Engineer, ManyChat
LLM
Chatbot marketing
Job no longer available
Chatbot marketing
201-500 employees
Job no longer available
201-500 employees
Company mission
To help businesses grow by building meaningful relationships with their customers.
Role
Who you are
- System design skills. Experience in designing complex, evolving IT systems with AI, ML, and analytical components
- Proficiency in Python is essential (Python 3, data processing and analytics)
- Strong skills in SQL for data analysis and investigation
- Knowledge of machine learning: classification, learning, metrics, overfitting
- Basic knowledge of deep learning, LLM (transformers, attention mechanism), prompting
- Familiarity with the BI Reporting tools
- Familiarity with ML libraries in Python (for ML, NLP, and deep learning)
- Understanding of data-driven hypothesis testing, the skill of proving arguments with data in a proper scientific way
- English B1/B2 to participate in complex technical and mathematical discussions with colleagues
- Ability to communicate with clients and colleagues in a supportive and polite manner
- Knowledge of the Russian language will be a plus
- A drive to think out of the box, identify new opportunities, and contribute to the team's goal of being a profitable unit
- Team Player: While individual contributions are valued, it's essential to collaborate and share knowledge within the team and the broader organization
What the job involves
- Develop, implement, and support our AI Platform. AI Platform is an extension of our Data Platform designed to support all internal and external AI (LLM-based) features of Manychat, such as smart agents, helpers, detectors, and co-pilots
- Design new AI features and support them with data
- Design logging and live quality monitoring approaches
Our take
Over 80% of businesses currently use chatbots to provide a variety of automated services to customers. However, chatbots are generally uniform and provide standardized responses, unless the business staffs a chatbot programmer.
ManyChat provides a platform for the creation of customized chatbots without needing any experience in coding. The startup focuses on providing small businesses opportunities to equip the messaging services of their Facebook and Instagram business pages with automotive customer service tools.
The company has grown a huge customer base of over a million businesses, powering more than a billion conversations each year. Though there is tough competition in this field, including new AI chatbots arriving on the market, ManyChat's focus on ease of use and code-free customization will likely ensure its ongoing popularity.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Apr 2019
$18m
SERIES A
Nov 2017
$4m
SEED
Total funding: $23.2m
Company benefits
- An opportunity for rapid personal and professional growth
- Uncapped Commission + Equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Annual wellness reimbursement
- Collaborative, transparent, and fun-loving office culture
- We pay for relevant conference tickets, training programs, courses, and any necessary literature
Company values
- Dazzle customers
- Care intensely
- Win together
- Think big
- Deliver results
Company HQ
Old Palo Alto, Palo Alto, CA
Articles
Leadership
Mikael Yang
(CEO)Studied at State University before co-founding ManyChat in July 2015. Has been CEO ever since.
Salary benchmarks
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