Content QA Editor, Devoted Health

• 4–8 years of experience as a proofreader/copy editor, with some background in copywriting - ideally within an agency or corporate setting
• Exceptional attention to detail with a meticulous approach to editing and content quality
• Skilled at distilling complex concepts into clear, concise, and engaging language
• Self-motivated and capable of working independently, while also thriving in collaborative team environments
• Quick learner with strong research skills and a proactive attitude—eager to ask questions and contribute wherever needed
• Strong organizational and communication skills, with the ability to manage multiple projects and deadlines
• Healthcare industry experience is a plus, but not required—curiosity and a drive to learn are essential
• This position is remote, but candidate must work on a schedule that aligns with East Coast hours

Desirable

• Duration: 24 weeks (6 months) with an expected commitment of 40–60 hours per week
• Devoted Health's Member Experience Team is seeking a meticulous QA editor and adaptable copywriter to review, refine, and quality-check content across member-facing and internal channels
• This isn't basic proofing — it's a heavy QA function requiring a sharp eye for detail, a deep understanding of grammar and style, and a commitment to consistency, compliance, and alignment across every deliverable
• You'll ensure content is accurate, on-brand, and written in plain language our members can understand — across SMS, email, portal notifications, letters, and knowledge base articles
• You'll also work alongside AI tools and agents to streamline content workflows, and partner with our in-house content strategists to support content needs for member communications
• Proofread and QA content across diverse channels, including SMS, email, portal, letters, print collateral, call scripting, and internal communication tools
• Write, review, and maintain copy for the internal knowledge base, ensuring content accuracy, consistency, and adherence to established standards
• Engage and interact with AI agents to optimize content workflows and assist with internal knowledge management
• Write and revise clear, compelling copy — including customer service and knowledge-transfer/instructional content
• Proof content, maintaining accuracy and tone
• Edit and simplify complex, industry-specific content into plain language that's clear, accessible, and engaging — with an eye for spotting inconsistencies and misalignment across related deliverables
• Embrace feedback and revisions as opportunities to refine and enhance writing quality
• Work proactively and efficiently in a fast-paced, high-volume environment, meeting tight deadlines while maintaining a high standard of quality

• For Application: Portfolio submission required