Total Rewards Coordinator, Payscale

• 0–2 years of experience in HR, benefits, compensation, or related administrative / operations work
• Hands-on exposure to U.S. leave policies (FMLA, ADA, and at least one state PFML/disability program)
• Strong attention to detail and comfort working with data in Excel / Sheets
• Demonstrated discretion handling confidential employee information
• Clear written and verbal communication; service-oriented
• Ability to manage multiple deadlines across concurrent programs
• Must be US-based

Desirable

• First point of contact for routine employee benefits and leave questions; triage and escalate complex or sensitive cases
• Process enrollments, life-event changes, and terminations in coordination with vendors and payroll
• Support open enrollment logistics, timelines, and employee communications
• Reconcile benefits invoices and flag discrepancies for review
• Maintain benefits and leave documentation and employee-facing guides
• Growth path: build toward preparing and owning the leave-of-absence payroll file. As well as outline leave-of-absence cases end to end
• Maintain Total Rewards trackers, shared files, and process documentation (working in shared/collaborative formats)
• Respond to Tier-1 Total Rewards inquiries via the support queue; route what needs specialist attention
• Coordinate vendor communications, meeting logistics, and follow-ups
• Support compliance recordkeeping (e.g., ACA data, required notices) under review
• Pull, validate, and format data for recurring reports and dashboards
• Maintain job and range data in the compensation system, including support on the job library / job catalog, and keep data hygiene high
• Assist with survey submissions and market data collection
• Prepare and format benchmarking data for analyst review
• Support annual merit and mid-year promotion cycle logistics (data prep, tracking, file management)
• Draft components of offer and compensation communications under guidance