IT and Compliance Manager, 9amHealth
$131.8-155k
Provider of cardiometabolic healthcare
Job no longer available
Provider of cardiometabolic healthcare
21-100 employees
Job no longer available
$131.8-155k
21-100 employees
Company mission
To deliver unlimited care from specialists across diabetes, obesity, and heart health to help our members live healthier every day.
Role
Who you are
- 3-5+ years experience in IT Operations, Systems Administration, or Corporate IT
- Hands-on experience managing macOS environments with Jamf
- Strong experience administering Google Workspace and SaaS tools
- Practical experience working in HIPAA regulated environments
- Exposure to SOC 2 and/or HITRUST compliance programs
- Comfortable operating hands on in a growing, regulated health tech company
- Strong documentation, organization, and process discipline
- Excellent communication skills with both technical and non technical stakeholders
- Experience providing first level support for internal business or product platforms, particularly around access control and user permissions
Desirable
- Experience using Vanta or similar compliance automation platforms
- Security adjacent experience (IAM design, EDR, device posture checks)
- Familiarity with internal tooling commonly used in health tech environments (e.g. patient management systems, customer support platforms, internal admin tools)
- Prior experience as the primary or sole IT owner in a scaling organization
- Interest in growing into an IT / Security Operations leadership role
What the job involves
- You will be the primary owner of internal IT operations and a key contributor to our compliance posture, working closely with Engineering, Security, People Ops, and external auditors
- As the company grows, this role has a clear path to leading IT and security operations
- In addition to corporate IT and compliance, this role is responsible for first level support and troubleshooting of 9amHealth’s internal applications and tooling, with a strong focus on access issues, permissions, and user enablement across internal platforms
- Employee IT & Device Management
- Provide first level IT support for ~150 employees (growing to 200+)
- Own Mac and mobile device management using Jamf
- Manage device lifecycle: onboarding, offboarding, inventory, replacements
- Enforce endpoint security controls (disk encryption, OS updates, security tooling)
- Partner with People Ops to deliver a smooth and secure employee experience
- SaaS Application & Access Management
- Own administration of cloud based SaaS applications
- Manage identity, SSO, MFA, and access control via Google Workspace
- Conduct regular access reviews and enforce least privilege principles
- Own SaaS vendor relationships, including:
- Security reviews and questionnaires
- Contract renewals and license optimization
- Budget ownership for IT and SaaS tooling
- Administer and support both third party SaaS tools and internally developed platforms, ensuring secure and reliable user access
- Compliance & Regulatory Execution (SOC 2, HIPAA, HITRUST)
- Execute and support SOC 2 Type II, HIPAA, and HITRUST compliance efforts
- Perform day to day compliance tasks using Vanta
- Maintain evidence, policies, and control documentation
- Monitor ongoing compliance requirements and control effectiveness
- Coordinate audit preparation and respond to auditor requests
- Track and remediate audit findings in collaboration with Engineering and Security
- Internal Tooling & Application Support
- Provide first-level support and troubleshooting for 9amHealth internal systems and applications
- Resolve access, authentication, and permission issues across internal tools
- Support user onboarding and offboarding for internal platforms
- Act as the first point of contact for internal tool issues, escalating to Engineering or vendors as needed
- Maintain documentation and run books for common internal tooling issues
Our take
The high cost of GLP-1 medications, used to treat diabetes and weight management, poses a challenge for both patients and employers. This expensive medication, while highly effective, creates a burden on healthcare systems and limits access for many who could benefit.
9amHealth steps in to address this issue by offering an affordable solution for cardiometabolic care. It provides patients with personalized care plans, medication delivery, at-home lab tests, and unlimited access to specialists. This not only simplifies the healthcare experience for patients but also boasts impressive clinical outcomes. Additionally, 9am partners with businesses to offer these benefits to their employees, helping manage healthcare costs and improve employee health.
Recently acquired capital will help the company fuel expansion, allowing it to reach more patients, improve its existing solutions, and strengthen its team of specialists. With a strong foundation and promising future, 9am is well-positioned to become a leader in affordable and effective cardiometabolic care.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health, vision, and dental plans
- 20 vacation days (for full-time employees)
- Flexible, hybrid working model
Company HQ
Encinitas, CA
Leadership
Frank Westermann
(Co-CEO)Alongside 9amHealth, they are the founder and CEO of Whitewater Ventures. Previously co-founded mySugr (acquired by Roche) and Zense-Life.
Anton Kittelberger
(Co-CEO)Currently an Investor and Non-Executive Chairman at BOYDSense. Previously worked at mySugr for over 7 years in a number of roles, including CEO. They also worked at Roche and Detecon International.
Paul Geevarghese
(COO)Previously held Vice President roles at Roche and mySugr. They were also a Senior Manager of Medical Affairs at Novo Nordisk.
Bernhard Schandl
(CTO)Co-founder and Tech Advisor at inoqo. Previously the Head of Technology, CTO, and VP of Engineering at mySugr. They were also a Lecturer at Fachhochschule Technikum Wien for over 6 years.
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